| 12-29-2007, 03:05 AM || #12 |
| | Re: Frustrated New Webkinz Owner
I am really sorry.
There have been some problems with making new accounts since everyone swarmed WW on Christmas. The servers crashed and, Well, everything went downhill from there.
Items started dissapearing, Webkinz not getting rooms, items not showing up in dock, Kinzpost not working, etc.
All you can do is hope that it starts working soon, or try and fight that mad rush to call Ganz or email them.
I suggest you call them instead of email them. If you call them you get immediate help.
I'm really sorry about all of this!
You joined at a really bad time! lol
It's not always like this. The servers crashed because to many people got on at Christmas, and that was the first time the servers have crashed. Glitches spread around WW after that crash, and well, that ruined everything.
Hopefully everything gets better soon and you get your gifts and items.
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