Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I have three floating items--all in different rooms----for about a month or longer. I'm not calling GANZ, though.......I figure, one day, they will just stop floating! LOL!!! Also, I keep thinking that one day I might have to call GANZ for a really serious problem, so I'd ask them about the floating items, then!
I got an email back stating that they'd look into it, but it could be 2-3 days. It was about 3.
My 6 yr old just informed me that her Zingoz-in-a-box has also been stuck in her room for a couple days. I told her we'd wait one more day, then email them just to make sure the sticking wasn't on my end.
Yes, this happens to me constantly. (And I can't help myself, I like to put things on cabinets and pedestals, etc.) Usually when I fill out the "Customer Service" --> "I have an item stuck!" area, Ganz fixes it, but I've had a Goober's Lab trophy and a Charm Forest tree stuck in a room now for a couple weeks and no answer from Ganz for all my emails. I just avoid that room because it bugs the ****ens out of me every time I see it.
Maybe this will help some of you. Go to the thread below and read post #5 by Meadowlark. It addresses how to get the things back that are floating outside of your room. I followed the suggestion and was able to get back a Goober's Lab trophy that was floating outside my room.
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