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Old 01-17-2008, 10:16 AM   #1
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Default dock toruble...

Has anyone else had no items in your dock? I have no items, and i used to have alot, so idk if i got hacked or what....
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Old 01-17-2008, 10:17 AM   #2
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Default Re: dock toruble...

happened here to on all three acounts but when I use a differnet server or computer it all show back up so no worries it will come back
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Old 01-17-2008, 10:19 AM   #3
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Default Re: dock toruble...

You did not get hacked.,... a lot of people are having the problem..

It seems to be related to internet explorer, you might need to clear your cache or some thing.

I say this because it happened to my sister but when we logged in from a different computer all her stuff was there and also when we logged in on the same computer but using a program other than internet explorer all her stuff was there as well...

Her stuff was only gone when she logged in with internet exporer so it sounds like something in the memory of internet explorer is messed up or some thing... see if you can clear your internet stuff
Old 01-17-2008, 10:24 AM   #4
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Default Re: dock toruble...

View Post Originally Posted by legalcat
You did not get hacked.,... a lot of people are having the problem..

It seems to be related to internet explorer, you might need to clear your cache or some thing.

I say this because it happened to my sister but when we logged in from a different computer all her stuff was there and also when we logged in on the same computer but using a program other than internet explorer all her stuff was there as well...

Her stuff was only gone when she logged in with internet exporer so it sounds like something in the memory of internet explorer is messed up or some thing... see if you can clear your internet stuff
Yes this has happened to me but I don't get it how do you clear all your internet explore memory?
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Old 01-17-2008, 10:25 AM   #5
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Default Re: dock toruble...

It hapened to me too. I logged off and logged on again and it was all back again

---------- sunnysong added 1 Minutes and 27 Seconds later ----------

View Post Originally Posted by webkinz101
Yes this has happened to me but I don't get it how do you clear all your internet explore memory?
IF you look under customer support onwebkinz log in page, there are instructions on how toclear you cache. I followed their instructions and it was very easy.

Last edited by sunnysong; 01-17-2008 at 10:25 AM.. Reason: Automerged Doublepost
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Old 01-17-2008, 10:29 AM   #6
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Default Re: dock toruble...

good luck hopefully it returns soon last night i was having issues
and a few days ago i was able to get my brown wrapping paper
yeah!!!!!
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Old 01-17-2008, 10:50 AM   #7
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Default Re: dock toruble...

Yes it has happened to me. I logged off then back on and everything was back. I do clear my cookies every few days too
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Old 01-17-2008, 10:50 AM   #8
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Smile Re: dock toruble...

View Post Originally Posted by sunnysong
It hapened to me too. I logged off and logged on again and it was all back again

---------- sunnysong added 1 Minutes and 27 Seconds later ----------


IF you look under customer support onwebkinz log in page, there are instructions on how toclear you cache. I followed their instructions and it was very easy.
I am sorry but I can't find were it tells me that.Could you post a link or directions to were it is.
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Old 01-17-2008, 11:07 AM   #9
legalcat
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Default Re: dock toruble...

If you have been told to clear your cache files and do not know how to do it, please look below to find your browser and then follow the instructions about how to clear your cache files. Please note: Dial-up users SHOULD NOT attempt to clear their cache as it may create complications when trying to log back into Webkinz World.
AOL:
• From the 'My AOL' menu, on the AOL toolbar, Click 'Preferences', then Click 'WWW'
• Look for the 'Temporary Internet Files'
• Click 'Delete Files', and then click 'OK'

Internet Explorer 6:
• At the top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
• This brings up a dialog with 6 tabs across the top (General, Security, Content...)
• Click 'General; then look for 'Temporary Internet Files'
• Click Delete Cookies. Then click 'OK'.
• Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'
• Click 'OK' again and this should clear all cached pages

Internet Explorer 7
• From the Tools menu, select Internet Options
• Choose the General tab
• Under Browsing history, click Delete
• Next to “Temporary Internet Files”, click Delete files
• Click Close, and then click OK to exit.
Old 01-17-2008, 11:21 AM   #10
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Default Re: dock toruble...

View Post Originally Posted by legalcat
If you have been told to clear your cache files and do not know how to do it, please look below to find your browser and then follow the instructions about how to clear your cache files. Please note: Dial-up users SHOULD NOT attempt to clear their cache as it may create complications when trying to log back into Webkinz World.
AOL:
• From the 'My AOL' menu, on the AOL toolbar, Click 'Preferences', then Click 'WWW'
• Look for the 'Temporary Internet Files'
• Click 'Delete Files', and then click 'OK'

Internet Explorer 6:
• At the top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
• This brings up a dialog with 6 tabs across the top (General, Security, Content...)
• Click 'General; then look for 'Temporary Internet Files'
• Click Delete Cookies. Then click 'OK'.
• Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'
• Click 'OK' again and this should clear all cached pages

Internet Explorer 7
• From the Tools menu, select Internet Options
• Choose the General tab
• Under Browsing history, click Delete
• Next to “Temporary Internet Files”, click Delete files
• Click Close, and then click OK to exit.
Okay I have cleared all cookies so do I click "Delet files" Files to the Temporary Internet Files?

Okay nvm It worked Thank you so much!Rep points for u!

Last edited by webkinz101; 07-02-2008 at 11:05 AM..
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