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Old 01-08-2008, 04:31 PM   #11
DQroxmysox
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xoxo_cupcakes is on a distinguished road

Default Re: Did not receive pet items with new adoption!!

View Post Originally Posted by sarahcie
This is NOT a small glitch!
I emailed Ganz and called when my items disappeared. I know some people have gotton their items back from talking to really nice people, but they told my Father, who is a better phone talker than I am, that they can ony give you the items if you adopted a new pet and didn't get what it was supposed to come with.

Call 1-4227-9903 or email them at support@webkinz.com

They WILL get back to you.

Keep in mind they can only tlak to kidas and adults 18 uears or older.

Good Luck!
thanks a lot. i just need to find time in my busy schedule to contact them; its good to know that theres someone out there whos had the same thing happen to them
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Old 01-11-2008, 01:40 AM   #12
Lil Kinz
woonie309 is an unknown quantity at this point

Default Re: Did not receive pet items with new adoption!!

I have now adopted 5 new pets without receiving my adoption gifts. I guess I should be glad it was unlocked at all just today. It has been locked up in adoption mode with 5 hungry pets inside for almost 3 weeks. When I finally got into my room the congratulations hoopla went off and it said my gifts were placed in my dock... but no such luck. I know they are working on the Xmas rush madness but I do hope we all get our pets gifts...that is such a fun part of the adoption!
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Old 01-11-2008, 06:40 AM   #13
Tim Gunn is a
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Default Re: Did not receive pet items with new adoption!!

that happened to me last saturday and i still have nothing
kateannec11 is offline Female
Old 01-11-2008, 09:32 AM   #14
lateralus.
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Default Re: Did not receive pet items with new adoption!!

You can email them or call them:
E-mail:
support@webkinz.com

Phone #:
1-866-Web-Kinz

I hope you get the Items back!
glamglam is offline
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