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Old 03-24-2008, 04:08 PM   #1
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Default could a mod maybe come here and help me....i need help.

ummmm....today, with the garden glitch fixed, i got to harvest 1320 strawberries. i sold around 300 of them then had to log out.....now when i try to log in, i cant load my dock because i have 1200 items in it, when i got to the w shop, kinzpost, or click on "get items from storage" it freezes my computer then logs me out. it also does this really weird glitch when i got to the w-shop where everything is flashing and it says the word "orry" lol, its like sorry with no S. if anyone has had this happen to them, what do i do? in my 9 items that it lets you see, there are 6 kc coins and 3 coupons, and i cant sell or use them cause i cant load the w shop......what do i do? im gonna flag this post so a mod sees it.





THIS HAS BEEN FINALLY RESOLVED DUE TO ROCKGIRL0's HELP.

if you have had this problem, to fix it, go to kinzpost and clikc send a gift, you will get the error screen and just keep clicking no, be patient and eventually it will get your items from your dock, then go and start selling.

THANKS TO ALL OF YOU WHO HELPED ME, EXSPECIALLY ROCKGIRL0!!!!

Last edited by crm1116; 03-25-2008 at 11:23 AM..
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Old 03-24-2008, 04:11 PM   #2
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Default Re: could a mod maybe come here and help me....i need help.

o. that's bad. I can't help u.
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Old 03-24-2008, 04:13 PM   #3
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Default Re: could a mod maybe come here and help me....i need help.

yeah....its definately not good......i cant do any trading unless i can load my dock....
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Old 03-24-2008, 04:15 PM   #4
sunset808
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Default Re: could a mod maybe come here and help me....i need help.

try to PM a mod like maybe mommamea13 (she is really sweet) or mom2hnemi (she is really helpful)
Old 03-24-2008, 04:16 PM   #5
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Default Re: could a mod maybe come here and help me....i need help.

i will if no mods come to this thread. i flagged it though, so they see it, sothey should come.
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Old 03-24-2008, 04:16 PM   #6
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Default Re: could a mod maybe come here and help me....i need help.

I am so sorry! I guess just try to unload items that appear in your dock. This has happened to me before. I did that for about 3-4 hours! Good Luck!
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Old 03-24-2008, 04:17 PM   #7
fireflyblue
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Default Re: could a mod maybe come here and help me....i need help.

That's not something mods can fix. If it stays locked up, you'll need to call or use the email form to get Customer Service, and see if they can fix it for you.
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Old 03-24-2008, 04:21 PM   #8
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Default Re: could a mod maybe come here and help me....i need help.

Well, I'm not a mod, but...
If you contact Ganz, they will probably tell you you need to get rid of some items in your dock, which obviously you can't do, they might be able to manually fix it, but you might have to wait a bit, I don't think the people that answer the phones would be able to do it...

I'd think it is possible for the items to load in your dock, because right now it's 'just after schooltime' for a lot of WW users, server traffic might be a bit heavy, and its freezing up your dock, you might want to try later tonight, like after 10PM KT, or early in the morning, like before 7AM KT if possible, you'll have a better chance then, I would guess....
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Old 03-24-2008, 04:22 PM   #9
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Default Re: could a mod maybe come here and help me....i need help.

i know its not something a mod can fix but i figured since mods help alot of people they might have an idea of what i can do, lol.
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Old 03-24-2008, 04:25 PM   #10
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Default Re: could a mod maybe come here and help me....i need help.

yeah... definitly do wat fireflyblue said
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