Rare times in local KT. Place your mouse over times and items for time conversions and info.
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This is a glitch that Ganz will fix. If you don't get an exclusive in either of your gift boxes call. So far I've had about five missing exclusives and each time they have replaced them.
If you contact Ganz by email it could take weeks for them to call you so I recommend calling 866-Webkinz and pressing 0 to leave a message. They should be able to replace the exclusive once you get a call back.
The only good thing about not getting a missing exclusive is you will get to choose what you want. The extra boxes also sometimes have rares in them so you could possibly even ask for one of those if you don't want an exclusive.
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