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Old 01-20-2009, 09:36 PM   #1
ave
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ave is a WI addict!
ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!

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Default Common 'Help' thread courtesy

Hi there- I just wanted to point out a few things in the help threads. Simply some 'help' thread tips to follow. Not mandatory, but they may make the whole "ask, answer, and solved" journey a bit faster.

For the asker.
~ If the question is about a certain thread, be prepared to give the link to it.
~ Make sure your subscribed to the thread. You may never know the answer if you forget about the thread!
~ If someone made you a graphic and you want it resized/edited/changed, your best chances are to PM them or post in their shop... not in the Help! section.
~ If you need help with an image, make sure it is not copyrighted and royalty free.
~ If you have a simple question, such as "How do you make hearts?" "How do I become gifted?" do not post it on a staff member's profile... you can easily just post it in the help section. If you need help, however, on a more staff concerning problem, you should PM one of them.
~ If someone asks for your password, email, age, address, or anything like it- contact a staff member right away! You shouldn't need to give that out for a help thread, or anything, for that matter.
~ Don't bump your thread, someone is sure to come to it soon.
~ Use detail. Tell what the problem is, or what is happening. Make sure members can understand what you're saying.
~ Make sure you check the FAQ and stickied threads before asking a question.

For the answerer.
~ If someone needs help with an avatar or signature or something of the like, it's usually nice to let the first poster on the thread deal with it, if they know what they are doing. If not, it's okay to step in and correct something.
~ It's helpful to use pictures to describe, or post links to helpful threads on the topic.
~ If you cannot help, it's best not to reply and just say, "Sorry, IDK" or "Uh, sorry, I'm not sure, but good luck!"
~ If the thread maker does not have any more questions, leave it at that. You do not have to keep on answering or visit the thread again.
~ Don't tell members to PM staff unless it is absoloutly needed.
~ If the thread should get attention of the staff, flag it- ONLY IF NESSACARY!
~ Make sure your answer is clear and understandable. If they do not get it, try to explain it in a less confusing way or let someone else step in.
~ Quoting the FAQ is a nice way to go, as LONG AS you do not claim the text as your own.

Good luck with your questions and answers...

ave is offline
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Old 01-20-2009, 09:41 PM   #2
Autism Awareness
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Default Re: Common 'Help' thread courtesy

Great thread Ave! It is very helpful!
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Old 01-20-2009, 09:56 PM   #3
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Default Re: Common 'Help' thread courtesy

Great Job Ave I agree 100%
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Old 01-20-2009, 10:15 PM   #4
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Default Re: Common 'Help' thread courtesy

Wow, awesome job Ave! I can really tell that you took the time to sit down and write this out to your best possibility! This will really help me (especially when I'm going around, trying to get helpful posts! ) in the near future! And even for people that "know" most of this, it will help "refresh" their memory! Again, great job! Rep to you! (:
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Old 01-21-2009, 05:06 PM   #5
ave
Banned
ave is a WI addict!
ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!ave is a WI addict!

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Default Re: Common 'Help' thread courtesy

Thanks.
ave is offline
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