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Old 11-12-2007, 10:36 PM   #1
Lil Kinz
amylynn is an unknown quantity at this point

Default can't log in - PLEASE help!

I have done everything the tech support suggests and I still can't log in - we just get a blank white screen. We have a brand new computer, Vista, my resolution is what it's supposed to be, I've cleared my cache and my 3 kids are very upset, they haven't been able to play on their webkinz for a week. There are no contacts for an actual person to assist on the website. My computer lets me do everything imaginable - y not webkinz? We used to be able to log in, I can still watch the tour, read bulletinz, everything. WHAT IS GOING ON?
amylynn is offline
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Old 11-13-2007, 01:57 PM   #2
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Default Re: can't log in - PLEASE help!

Aww, I'm so sorry this is happening.
I've heard that on some computers, the
firewall or your parental controls could be
the problem.
Sorry I don't have any more information
for you.
Gingerly is offline Female
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