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Old 01-16-2008, 03:33 PM   #1
AmbaDawn
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Exclamation Is anyone else having this problem with their log in?

I have searched the forums and can't find any posts where other people are having this issue. I've been having this problem for about 3 or 4 days. Whenever I go to log into WW, the waiting list pops up. At first it says "0" seconds then changes to this...

Click the image to open in full size.

It just stays like that and won't let me log in. I've tried clearing my cache and cookies. I've downloaded the most recent flash player. I've tried other ways of logging in. Nothing I've tried has worked. I'm getting rather irritated with WW. I've had so many problems with Webkinz in the past 3 weeks since I started playing...its getting pretty ridiculous.

Anyone else having the same problem? Anyone know what to do about it? Thanks a bunch!

Last edited by smitchell; 01-16-2008 at 04:12 PM..
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Old 01-16-2008, 03:35 PM   #2
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Default Re: Is anyone else having this problem?

Weird, I have been put in line, but Nan means not a number, which is strange. Try emailing them, support@webkinz.com
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Old 01-16-2008, 03:46 PM   #3
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Default Re: Is anyone else having this problem?

I'll keep my eye out and see if anyone else seems to be having this issue. Incidentally, you might change the title of your thread to be more specific and maybe someone with the same issue will find your thread. You aren't restricted to just one line of text in a title.

Regardless, I'll look around and see if anyone else if having that issue.

Good luck though. I'd definitely email them and put the issue in the title...maybe they'll get to you faster?
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Old 01-16-2008, 04:09 PM   #4
AmbaDawn
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Default Re: Is anyone else having this problem?

Thank you. I just sent them an email.

I'm trying to change the title of my thread according to the directions in the FAQ, but I can't figure it out. I'll keep trying
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Old 01-16-2008, 04:12 PM   #5
ilovecats20
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Default Re: Is anyone else having this problem?

Not me...sorry.
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Old 01-16-2008, 04:12 PM   #6
is smitchellicious
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Default Re: Is anyone else having this problem with their log in?

I changed it for you. Good luck with finding what's wrong. I hope it is fixed soon.
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Old 01-16-2008, 04:13 PM   #7
aerialstar11
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Default Re: Is anyone else having this problem with their log in?

That happened to me once, but it had a countdown, and it was only a 1 second wait
Hope yours gets fixed!

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Old 01-16-2008, 04:14 PM   #8
Lollipop8927
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Default Re: Is anyone else having this problem with their log in?

they have a yellow alert bar at the top to a link you should read on the homepage. u should look at it.
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Old 01-16-2008, 04:27 PM   #9
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Default Re: Is anyone else having this problem with their log in?

I'm sorry you are having problems. That "Waiting in Line" thing only lasted two days for me, then went away. E-mail Ganz, because they really do answer.
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Old 01-16-2008, 04:28 PM   #10
AmbaDawn
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Default Re: Is anyone else having this problem with their log in?

View Post Originally Posted by smitchell
I changed it for you. Good luck with finding what's wrong. I hope it is fixed soon.
Thank you.

View Post Originally Posted by lollipop8927
they have a yellow alert bar at the top to a link you should read on the homepage. u should look at it.
Yeah, I checked that out a day or two ago. It was addressing the adoption problems right after christmas.
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