| 04-26-2008, 09:47 AM || #11 |
| | Re: Am I the Only one!! Please Help!!
Oh, we hear ya! This happens to like, everyone all the time! It was happening to me for a period of time, where I couldn't get on webkinz at all, for like a month. You can try to e-mail ganz, which usually helps me. It just informs them of the problem and they usually get to work right away. One second, I'll get you the e-mail address.
---------- Airbear2 added 7 Minutes and 47 Seconds later ----------
I couldn't find the e-mail address for ganz in the US, but why don't you try using the webkinz customer suport section? It's a great part of the site, which provides answers to many questions and a cool way to send error reports, which I have to send often. If you don't get an automated response within a few days, try going to the ganz website, which provides a phone number, e-mail and much more!
Here's the links:
Webkinz help section ----> here
Ganz website ----> here
Hope this helps and your problem is cleared in no time!
Last edited by Airbear2; 04-26-2008 at 09:47 AM.. Reason: Automerged Doublepost
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