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Old 04-01-2008, 02:59 AM   #1
kristella21
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Default Aaahhh!!! No Pet of the month gift!!!

So, I stayed up for maintenance to end in order to adopt my POM for April, but when I opened by POM gift bag, the spot for my POM item was blank!!! I got NOTHING!!! I am so bummed!!! I checked out the contact us page, but I could not find where or under what topic to click to tell Ganz about this problem. I took a screen shot, just in case, but I do not know how to post it here.

Please HELP!!!! If anyone has had this happen to them and knows exactly what to do about it, I would greatly appreciate you letting me know.

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Old 04-01-2008, 03:50 AM   #2
uvs their bunny<3
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Default Re: Aaahhh!!! No Pet of the month gift!!!

Believe it or not this is what we did when that happened to us on Easter and my kids could not wait a single day to adopt their new pets. Just click on the blank space and "drag" it into your room. My recollection is that we did not get the explosion, but the items appeared in his dock. So it is there, just not showing. Good luck.
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Old 04-01-2008, 03:54 AM   #3
Yea I am .....
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Default Re: Aaahhh!!! No Pet of the month gift!!!

That happened to me as well, I just had to drag the "empty" square into the room and everything opened.
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Old 04-01-2008, 04:02 AM   #4
Good grief! I'm a
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Default Re: Aaahhh!!! No Pet of the month gift!!!

I've had to do the same thing! Just drag your empty dock space into your room and it will then appear in your dock. Good luck and let us know if it worked for you.
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Old 04-01-2008, 05:13 AM   #5
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Default Re: Aaahhh!!! No Pet of the month gift!!!

Check your dock
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Old 04-01-2008, 05:26 AM   #6
MotherKinz
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Default Re: Aaahhh!!! No Pet of the month gift!!!

Yep, just do what they said. That happened to my kids on Easter as well..I was disappointed until I found out you can get it back as easy as that.

-Motherkinz
Old 04-01-2008, 05:31 AM   #7
CharmedMagic
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Default Re: Aaahhh!!! No Pet of the month gift!!!

I didn't get a Potm item either!!!I'm panicking here!
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