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Old 08-30-2015, 04:53 PM   #1
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Exclamation Do NOT attempt to change your password here on WI

Apparently, it seems that if you try that you are locked out of being able to post, or receive VMs and PMs.
This is really a big problem. I hope THIS latest WI glitch can be addressed very quickly.
The problems on this site are stacking up and really getting serious.

Last edited by Desty; 08-30-2015 at 05:09 PM..
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Old 08-30-2015, 05:18 PM   #2
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Default Re: Do NOT attempt to change your password here on WI

I definitely agree. Girlsluz2play apparently tried to change her password and now she can't post, send VM or PMs, or really much of anything. And she's now waiting for an admin to respond to help her out but until then she can't come on ;-;. But I wouldn't change your password or even think about doing it until something is done about it or thought about doing something to help. But sadly, I don't think the mods/admins can do anything about it bc they probably don't have control over that. Just hope it doesn't happen to anyone else and hope it gets fixed before it does .
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Old 08-30-2015, 05:25 PM   #3
 
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Default Re: Do NOT attempt to change your password here on WI

I had my daughter reset her account password and we are unable to duplicate any type of error with the password reset. She is able to access all forum features, VM, and PM. I had her try the reset button as well as just changing the password from her control panel.

Perhaps this is a problem with that singular user? If she is reading this, I would recommend trying a different browser to log in with.




-----------update--------------
I just wanted to let you know that I have been in touch with this user and we are trying to figure out a solution.

This situation was caused when the user both reset their password and changed their account information at the same time. So if you want to change your password or change your account information please only do one piece at a time so that the system has some way to still verify your identity and send your the links.

Last edited by cbjhockey; 08-30-2015 at 06:10 PM..
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Old 08-30-2015, 06:26 PM   #4
 
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Default Re: Do NOT attempt to change your password here on WI

I wanted to add a quick note -- as I have told other users in the past, I can work around the password issues. As CBJHockey has noted above, every issue with passwords I have dealt with recently is created by a conflict in the system. Please don't update your eMail and then your password. It will almost always create a conflict for the system, as it requires a verified email address to send a password reminder or change request. I have corrected three of these problems in the past month, and it has always been a conflict with the user group (meaning, the eMail isn't verified properly). I can fix it, but please be CAREFUL when you change these settings... lol! It requires an administrator to resolve, and I am not checking in here very often w/ the start of class approaching (one a week if lucky). If anyone is having an issue, they just have to ask for help. As is usually the case. Thanks.
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