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My sister was having this problem last night. I had been told by Whimzykinz that when she talked to a Ganz rep they said it was important to clear your computer's cache every now and then to prevent problems with WW. For some people once a month is enough. I find I need to do it more often if I've been browsing a lot of websites or doing searches in WI's Gift Exchange. It helped my sister last night and she was able to log into WW as soon as she was done. Here are the notes I copied from Whimzykinz post:
Here are the directions for clearing cache:
Go to Start
Then go to Control Panel
Then go to Internet Options
Then go to Delete Temporary Files
Then delete History
I was just on right now... but it's SUPER SLOW....... I'm too impatient and worried that if it kicks me out that I will lose whatever I am doing, so I just got out. Thursdays, I have heard, are their typical upgrade day!
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