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Old 02-24-2008, 01:47 PM   #61
 
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

Jamikinz, that is too bad. Did you get the PSI for your Pegusus? You are sooooooooooooo lucky! I love the Pegasus. Hate to break it to you but the only email you'll get back is them telling you not to give out your pass word. I've emailed them before, too.
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Old 02-24-2008, 02:29 PM   #62
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

My friend had several problems in December, including a room that she couldn't enter and a room where ALL of her furniture had disappeared. She emailed Ganz, then followed up, and received 2 free pet codes, and enough KK to buy back her furniture, plus they fixed the glitch in her unenterable room. So I have hope!
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Old 02-24-2008, 03:15 PM   #63
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

I disagree. I know there has to be at least one other person out there that spends $300-$500 a month on this stuff. And I don't mean Kinzcash.... They just need to find the right tech guy/woman to fix things and clean up.
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Old 02-24-2008, 03:18 PM   #64
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

View Post Originally Posted by jaxcat
I disagree. I know there has to be at least one other person out there that spends $300-$500 a month on this stuff. And I don't mean Kinzcash.... They just need to find the right tech guy/woman to fix things and clean up.

Well I guess if I spent that much a month and had ALL of the glitches on my account then I would definately be calling Ganz.
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Old 02-24-2008, 03:23 PM   #65
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

Hi! Im new here! BuT sure!

{~Nicole~}
Old 02-24-2008, 03:24 PM   #66
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

It is hard not to complain when something major in your account happens (like lost rooms and may items) and access to the Charm Forest is not available and you get no resolution or help for months. I feel that they should at least contact your that they are looking into the problems. I have been patient, but it is running thin.
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Old 02-24-2008, 03:24 PM   #67
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

I got a little worried last night at the curio shop because Artie didn't recognize me at all! He wasn't himself. He said I looked new. (I am on level 7 and on a first-name basis with him) He seems better today though.

But when I tell Ganz what's up, they do fix it for me. Sometimes right away, sometimes later. I think they need to hear what is going wrong so they know which areas to fix.
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Old 02-24-2008, 03:35 PM   #68
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

I agree. But the big deal is that it is a virtual item. It doesn't really exist. Ad there are so many other virtual items that we should take time to enjoy.
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Old 02-24-2008, 03:39 PM   #69
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

I agree to a certain extent. I was just thinking earlier about how most of my posts on here are about negative experiences. But.....I, like most others here, have alot invested and it is not asking too much for the site to work right. I have lost exclusives, rares, kinzcash, rooms, and not been able to log on or continually get kicked off. It is very frustrating and this is supposed to be a fun experience, and it was until Christmas. It has only been after that I have really noticed all the problems. I have been advised to contact Ganz and they will help fix things, and I have tried. They do no respond. I know they probably have a million other people to respond to so I am trying to be patient, but it is getting harder.
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Old 02-24-2008, 04:08 PM   #70
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Default Re: A little less Complaining would be Greatly Appreciated. ♥

View Post Originally Posted by [xo] Pop-Tart
Look, I started this thread to express my feelings, and I have nothing against it if you want to as well, but some of you are getting a bit out of hand.

I appreciate your opinion, but you people were practically lecturing me! I just don't want so many complaints to Ganz, is this so complicating to just stop? -PT
When posting a thread...remember this...
No matter what you say in your thread..people will respond how they want..even if you tell them no complainers...they can still complain...and they will be mean to you if they don't like what you do or say...cause they are always looking for someone to bash....if they can't complain about WW they will complain about you.
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