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Old 02-26-2008, 11:15 PM   #1
I be Shadow. >:D
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Default [SOLVED] An item in my dock suddenly disappeared, what do I do?

I just spun the wheel of yum, and got a monkey and monkey dummy. I tried dragging it into a drawer, but it said it didn't fit. I tried dragging it out into my room, I got a red square, and I let go. A little loading bar showed up and the item disappeared, I logged out and back in, but it still wasn't there. What should I do?
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Old 02-26-2008, 11:19 PM   #2
Fantasia
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Default Re: An item in my dock suddenly disappeared, what do I do?

This has happened to several members.
It's really quite annoying.. It has happened to me several times.
My best advice for you is to contact Ganz either through e-mail or phone. Their e-mail is support@webkinz.com and their phone number is 1-800-WEBKINZ.
If neither works, call 1-800-724-5902 and press 0. An operator should put you through to a customer service rep.

I'm sorry about what happened. I'm sure it will be fixed soon!

Fantasia


View Post Originally Posted by shadowsown88
I just spun the wheel of yum, and got a monkey and monkey dummy. I tried dragging it into a drawer, but it said it didn't fit. I tried dragging it out into my room, I got a red square, and I let go. A little loading bar showed up and the item disappeared, I logged out and back in, but it still wasn't there. What should I do?
Old 02-26-2008, 11:21 PM   #3
I be Shadow. >:D
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shadowsown88's Avatar
shadowsown88 is cool as a bunny clownshadowsown88 is cool as a bunny clownshadowsown88 is cool as a bunny clownshadowsown88 is cool as a bunny clownshadowsown88 is cool as a bunny clownshadowsown88 is cool as a bunny clownshadowsown88 is cool as a bunny clownshadowsown88 is cool as a bunny clown

Default Re: An item in my dock suddenly disappeared, what do I do?

Thank you so much, I really wasn't sure what I should do about it. Thank you!
shadowsown88 is offline Female
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