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Old 01-29-2008, 12:16 PM   #1
snowflakelover3000
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Default [SOLVED] how do you contact Ganz?????????

help me i nead to contact Ganz because i cant get into my acount because it keep's saying that i put in the wrong password! PLEASE HELP ME!!!!PLEASE I HAVE NOT FEED MY LOVE FROG IN 3 DASY SHE MABYE STARVING!

---------- Dancingwebkinz1 added 2 Minutes and 55 Seconds later ----------

please, any one???

Last edited by Dancingwebkinz1; 01-29-2008 at 12:16 PM.. Reason: Automerged Doublepost
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Old 01-29-2008, 12:19 PM   #2
Littlex3red
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Default Re: how do you contact Ganz?????????

you need to emial support@webkinz.com explain your problem and give them a number to contact you back....

I will try to find the phone number...
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Old 01-29-2008, 12:20 PM   #3
kateygma is now a
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Default Re: how do you contact Ganz?????????

Your password is case sensitive so make sure if you entered it on caps, or part caps you do that or if you entered it with no caps do that.

Go to the costomer support on the opening page and fill out the form for problems with your password.

The telephone number is 1866webkinz, but you need a code to call and can only get that when they email you a response.
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Old 01-29-2008, 12:27 PM   #4
snowflakelover3000
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Default Re: how do you contact Ganz?????????

thanks!!!!

---------- Dancingwebkinz1 added 7 Minutes and 19 Seconds later ----------

i have tryed there E-mail but coud somone please help!?

Last edited by Dancingwebkinz1; 01-29-2008 at 12:27 PM.. Reason: Automerged Doublepost
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Old 01-29-2008, 12:29 PM   #5
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Default Re: how do you contact Ganz?????????

Try reentering your password using All caps it that doesn't work try using all no caps.
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Old 01-29-2008, 12:30 PM   #6
snowflakelover3000
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Default Re: how do you contact Ganz?????????

ok hold on let me try that!
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Old 01-29-2008, 12:32 PM   #7
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Default Re: how do you contact Ganz?????????

Make sure your caps lock or number lock isn't on....maybe that's all it is! Also, if you use one of your tag codes, it will let you in. Do the 'lost password' thing.
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Old 01-29-2008, 12:33 PM   #8
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Default Re: how do you contact Ganz?????????

email: support@webkinz.com
phone #: 1-866-WEBKINZ

hope i helped-ariel
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Old 01-29-2008, 12:33 PM   #9
snowflakelover3000
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Default Re: how do you contact Ganz?????????

I Have Done All Of That Can Someone Get A Mod Ro Admin Here?
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Old 01-29-2008, 12:33 PM   #10
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Default Re: how do you contact Ganz?????????

also with ur code go to lost password and type in your code
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