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Old 01-07-2008, 11:21 AM   #1
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Default [SOLVED] Help please

Help please my sister's money is missing and she had 6 rooms now she has 2 rooms and i had like 8 rooms now i have 7 rooms. What should i do?

Here is a picture of my house with 8 rooms:
Click the image to open in full size.

here is a pic with only 7 and remember u cannot delete rooms:
[IMG]file:///C:/DOCUME%7E1/Parent/LOCALS%7E1/Temp/moz-screenshot.jpg[/IMG]Click the image to open in full size.

---------- ariel95a added 1 Minutes and 58 Seconds later ----------

please can anyone help me

Last edited by ariel95a; 01-07-2008 at 11:21 AM.. Reason: Automerged Doublepost
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Old 01-07-2008, 11:24 AM   #2
Indydogma
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Default Re: Help please

This has happened to a lot of people this past weekend/week, including me. I have confidence that it will be resolved soon.
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Old 01-07-2008, 11:24 AM   #3
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Default Re: Help please

Hang tight, Hon. We are all experiencing a bit of trouble with this. You are not the only ones. Some have lost all their rooms, some have lost a few. It is a Ganz server issue. My granddaughter can't load her rooms at all, I can load mine and my grandson's. It should be back to normal soon.
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Old 01-07-2008, 11:24 AM   #4
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Default Re: Help please

There are alot of people with this problem. I you browse around a little you will see how many people it is affecting. Some have gotten their rooms and items back, others are still waiting.

My only suggestion for you right now is to be patient until it is fixed. Sorry I know this doesn't help much, but maybe it will make you feel better to know that your accts aren't the only ones with this happening to them.
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Old 01-07-2008, 11:26 AM   #5
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Default Re: Help please

Lots of us couldnt even get to our accounts yesterday did you contact ganz? you may want to do that and let them know the problem. You are not alone with this issue if you go to general discussion you will notice that there are many people missing rooms I know it wont make you feel better but at least you will know you are not alone and if there are several with the same problem ganz is going to be more likely to do what they can to fix the glitch sooner.
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Old 01-07-2008, 11:27 AM   #6
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Default Re: Help please

Thanks for all of your help
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Old 01-07-2008, 11:28 AM   #7
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Default Re: Help please

you all are fast at typing I didnt mean to repeat you I guess we must have been doing it at the same time lol
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Old 01-07-2008, 11:30 AM   #8
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Default Re: Help please

People have been having this problem. Some one called Ganz, and Ganz said that they are trying to fix it. I feel so bad for those people and I pray that they will get their rooms soon. And get an extra Bonus of money for this problem.
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Old 01-07-2008, 02:56 PM   #9
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Default Re: Help please

Try now, I just logged on and my rooms are back!!
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Old 01-07-2008, 03:19 PM   #10
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Default Re: Help please

do not worry it has happend to LOTS of people just contact Ganz and i am sure they will help every one with there problems!
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