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Old 11-24-2007, 08:43 PM   #11
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Default Re: Help Needed MAJORLY!!!!

E-mail: Support@webkinz.com
Hope I could help sorry that you lost you trophys
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Old 11-24-2007, 08:48 PM   #12
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Default Re: Help Needed MAJORLY!!!!

As someone said, it does seem as if they are just off screen Once one of my pets ended up floating outside of my room and it wouldn't move anywhere, even when I switched rooms...it would just appear floating outside of my room

I emailed Ganz, to support@webkinz.com about it and they were able to fix it.

If that isn't your problem, and it's actually gone missing, then I would call ganz Here is their number again and somemore information on it :

Ganz Direct Phone Number: 1-905-WEB - Kinz - (1-905-932-5469)- When you hear the voice press 0 to be directed to an operator. Tell them that you would like to talk to someone about your Webkinz account. They will connect you to someone who will probably be able to help you.I hope it all works out and that you get your trophies back!

Last edited by DKMagoo; 11-24-2007 at 08:53 PM..
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Old 11-24-2007, 08:53 PM   #13
wildforwebkinz is an unknown quantity at this point

Default Re: Help Needed MAJORLY!!!!

how do you pm somebody?
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