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Old 10-03-2007, 11:42 AM   #1
Gift Guru
Tiamo is on a distinguished road

Angry [SOLVED] Help Asap Missing Kinzcash

I need a street address to ganz, to file a BBB complaint, today I finally could log on and all my kinzcash is MISSING! I had over 70k that I have been working and saving for halloween and the other upcoming holidays. Also I have not got my POTM items for one of my frogs, they do not return phone calls. PLEASE SOMEONE HELP
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Old 10-03-2007, 11:45 AM   #2

Default Re: Help Asap Missing Kinzcash

You can go to this thread for more info:

Old 10-03-2007, 11:45 AM   #3
crazyhorse's Avatar
crazyhorse will become famous soon enough

Default Re: Help Asap Missing Kinzcash

please see the other post your not the only one to have lost all your money and I can't see the BBB being of any help on this matter. You didn't pay for this service and if you read the aggrement you made with Ganz I think you will see there is no recorse
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Old 10-03-2007, 11:46 AM   #4
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Default Re: Help Asap Missing Kinzcash

ohh gosh, Im very scared to login to my account..argh, so sorry to hear this!
mom2hnemi is offline Female
Old 10-03-2007, 11:47 AM   #5
Justin's Avatar
Justin has disabled reputation

Default Re: Help Asap Missing Kinzcash

For everyone who lost money, I just received an e-mail from Ganz about the issue. They are aware of it and all of your money will be returned.

In order to make sure it doesn't happen again, they would like a list of people who've experienced the issue. I've agreed to compile it for them, so please e-mail your username to : missing@webkinzinsider.com with the e-mail titled "Missing Kinz Cash". I don't need the amount you lost, I believe they are able to keep track of that.
Justin is offline Male

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