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Old 07-31-2007, 09:03 PM   #1
fergie
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Default [SOLVED] Ganz Email Adress

What is Ganz's email adress?? I need to report a missing item. Shefcat and I were trading and I sent her 3 items but only 2 went through. We both do not have them anywhere and have logged out and back in many times. Please help I need the email adress!
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Old 07-31-2007, 09:21 PM   #2
Pianoman2
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Default Re: Ganz Email Adress

It is support@webkinz.com, but they have a report a missing item page at the customer service page.
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Old 07-31-2007, 11:16 PM   #3
fergie
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Default Re: Ganz Email Adress

i couldnt find it ill check again
Old 07-31-2007, 11:19 PM   #4
kingofhill2010
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Default Re: Ganz Email Adress

umm i think its support@webkinz.com
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Old 07-31-2007, 11:20 PM   #5
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Default Re: Ganz Email Adress

yeah, it is support@webkinz.com.
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Old 07-31-2007, 11:22 PM   #6
soccergal5
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Default Re: Ganz Email Adress

It is support@webkinz.com and their phone number is 1-866-932-5469 i would call because they will take care of the problem sooner
Old 08-01-2007, 01:04 AM   #7
janesosquare
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Default Re: Ganz Email Adress

i had that happen with a trade too and boy did i sweat. it eventually showed up a few hours later... but in my situation, the whole parcel disappeared. just like the real post office!

good luck with that. when i contacted them due to issues with my account and my daughter's account, all we got was a form email stating that i should check to see if the issue resolves itself in a few days and that webkinz does not come with a guarantee either implied or otherwise. apparently, it says so in the form when you first log on and agree to it to open your account. who reads that stuff anyway?

anyway, i hope you find that item and soon! good luck!
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Old 08-01-2007, 01:07 AM   #8
fergie
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Default Re: Ganz Email Adress

i hope i do 2 and thanks for the help! rep points to all
Old 08-01-2007, 09:24 AM   #9
CoolBenz, vetteguy98
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Default Re: Ganz Email Adress

its customersupport@webkinz.com
my friend (jwhsm) told me
hope it helps
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Old 08-01-2007, 03:31 PM   #10
janesosquare
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Default Re: Ganz Email Adress

any luck? did it turn up? hope so.
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