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Old 09-18-2009, 01:54 AM   #1
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Default Zumwhere glitch with Bratty Zums (Zehe)

A new front page story has been added:

Zumwhere glitch with Bratty Zums (Zehe)

When Webkinz Insider member marthaaa spotted a new Bratty Zum, Zehe today, her Field Guide did not update to show Zehe in her collection - the spot where Zehe was supposed to show in her Bratty Zums page was only blinking with stars. After logging off and logging back in Zehe still did not appear.
Click the image to open in full size.

Click the image to open in full size.
Marthaaa also states that once you collect 100 Red Zummies you're not awarded any more Red Zummies, but she received 2 Zummies (1 Green and 1 Yellow).
Click the image to open in full size.

We hope that the Zehe will show up in her collection soon.
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Old 09-18-2009, 02:11 AM   #2
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

That happened to my son a week or two ago. He passed a challenge, but then wasn't awarded the Zum that he had found - of course it had to be one he didn't have!
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Old 09-18-2009, 02:50 AM   #3
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

if you look at how the zummies counts are shown... xx/100 that says that the max is 100.. my suggestion is to spend them or is there some items that requires more than 100 of a color...?

I hope they iron this problem out... she has worked so hard and done so well to be held back now

Congrats on the awesome number of zummies! :ccat:
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Old 09-18-2009, 05:25 AM   #4
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

The same thing happened to me with Zehe a month ago. Unfortunately, he still hasn't shown up in my Field Guide yet.

I was awarded the Zummies.
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Old 09-18-2009, 05:36 AM   #5
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

That is not cool , I mean you got the zum, but the red zumies thing.
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Old 09-18-2009, 05:52 AM   #6
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

The same thing happened to me with the Zehe zummie a few weeks ago. I took a screen shot also. I sent a message to Ganz about the problem via their online customer support form and basically got a reply back stating the functionality of the Webkinz site is not guaranteed. No other explanation was given.
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Old 09-18-2009, 06:09 AM   #7
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

Maybe someone should call in person and tell them there is a glitch with that Zum.
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Old 09-18-2009, 06:16 AM   #8
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

Hi.....Don't know where the other post is...BUT I am missing Zehe too!

View Post Originally Posted by MCSMOM
Hi.....Don't know where the other post is...BUT I am missing Zehe too!
Sorry, just wanted to add that i called Ganz and they said there was nothing they could do about the missing Zums. This was about a month ago...

Last edited by MCSMOM; 09-18-2009 at 06:16 AM..
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Old 09-18-2009, 06:16 AM   #9
 
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

I too have encountered this same issue with Zehe. All of the other zums have appeared but when I found Zehe it did exactly as described in the article. I unfortunately did not get a screen shot because I thought if I just closed the field guide and reopened it that it would reset the stars flashing but no Zehe glitch, unfortunately that didn't work and the zum never appeared.
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Old 09-18-2009, 06:27 AM   #10
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Default Re: Zumwhere glitch with Bratty Zums (Zehe)

I was wondering If We could collect more then 100 zummies. I am so glad You posted this. I am close to having 100. So I will spend some this week. Thanks for posting all this much needed info.
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