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Old 04-25-2011, 08:50 PM   #81
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

View Post Originally Posted by Butterflies
Unfortunately, a lot of peeps bought more than one Zodiac pet for which they received the orginal prize codes .. and more than one of those codes turned out to be Dice codes, yet they are receiving only ONE replacement code .. so the "fix" is not exactly a fix for everyone! .. only for those who had only one glitched code!

I am sure that this will be remedied as soon as they figure this out .. I guess we just have to be patient .. sigh ..
so should we wait then? got only 1 replacement code. have yet to enter any of the original codes.
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Old 04-25-2011, 09:16 PM   #82
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

ok me and my brother have 3 zodiac pets (i have 2 he has 1).
my brother just now entered his code and recieved the spree rolls. i told him not to use them. i haven't entered mine yet due to the fact he got the rolls. we haven't received replacement codes for all 3 yet. do we have to contact ganz and tell them we received spree dice or will they fix it automatically with out us telling them?
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Old 04-25-2011, 09:17 PM   #83
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

I just received the replacement code, thank you Ganz!!!
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Old 04-25-2011, 09:21 PM   #84
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

haven't checked for our codes yet..hope they are correct!!
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Old 04-25-2011, 09:40 PM   #85
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

I still haven't logged in our original 3 codes yet and I recieved the "oops" code. I'm wondering if instead of fixing the original codes they just sent out a new one? So if I log in the originals they will be spree codes instead or should I continue to wait in case they are fixing them?
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Old 04-25-2011, 09:47 PM   #86
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

View Post Originally Posted by Doggyfan
I still haven't logged in our original 3 codes yet and I recieved the "oops" code. I'm wondering if instead of fixing the original codes they just sent out a new one? So if I log in the originals they will be spree codes instead or should I continue to wait in case they are fixing them?

i don't know. that is exactly my problem. we have 3 codes. we entered 1 and i was the spree rolls. however, we haven't recieved the "oops" codes yet. i didn't know if we had to contact ganz to get the replacement codes or not. so i can't help you. sorry!
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Old 04-25-2011, 10:31 PM   #87
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

i got a code earlier & it was for spree rolls. then i got an email with a new code & i got the chest PLUS i got to keep my rolls!!!
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Old 04-25-2011, 10:57 PM   #88
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

I talked to E Store just before they closed for the day and I was told that even if you have entered ALL your codes - if ANY of them gave you the DICE instead of the CHEST and even if you USED the dice in the mall - you are still entitled to one chest for each pet you purchased but you must phone them and they will send you a new code for each and every wrong code issued. I am in Canada and the phone number for me is 1-888-818-8770

Hope this helps you all and good luck - the Chest is well worth a phone call and for those who were not sure the Chest is NOT POSTABLE since it is an E Store item
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Old 04-25-2011, 10:58 PM   #89
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

For those hesitant to use the spree rolls they already got for fear they may not get a chest replacement: I got a code of spree rolls along with codes that gave me the zodiac chests. I used the spree rolls and still got a replacement code tonight. I think it would be more trouble for Ganz to go around and take the spree rolls off everyone's account than it is worth. It was there mistake and at this point I think they would figure it better public relations to just let people keep the spree rolls they ended up with rather than run around and try to take them all back. I think it safe to use them, but of course, in the end, it's your decision.
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Old 04-25-2011, 10:58 PM   #90
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Default Re: Zodiac Estore Pet Surpise Gifts begin to arrive! *Updated*

If I would of know all my codes were going to be chests, I would have donated all my codes and kept one for me.
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