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Old 07-20-2009, 09:13 PM   #121
 
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Thumbs down Re: Wheel of Deluxe glitch

I did not get to do the Wheel of Deluxe at all! I tried all hour from 9-10p and it said, "oops!there is no event at this time" I even tried logging out and going back, refreshing the page, nothing worked. I have a USA account. I hope that we'll get another chance to do the Wheel of Deluxe, that's my favorite part of the deluxe membership!

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Last edited by Webberlily; 07-20-2009 at 09:34 PM.. Reason: remove red & blue ink
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Old 07-20-2009, 09:14 PM   #122
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Default Re: Wheel of Deluxe glitch

Does anyone know the email to contact somone?
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Old 07-20-2009, 09:16 PM   #123
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Default Re: Wheel of Deluxe glitch

I'm putting my comment on so Ganz gets the idea that this was widespread. I tried my two accounts plus my grandchildrens' four accounts, cleared cache on two differnt browsers, and every try got the "no event at this time" box.
The kicker is that this is the only time I have been able to try in the last six times the Deluxe Wheel feature has been on. I had been looking forward all day to FINALLY having another chance at the gold path..
What a disappointment.
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Old 07-20-2009, 09:20 PM   #124
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Default Re: Wheel of Deluxe glitch

View Post Originally Posted by Serena
I'm putting my comment on so Ganz gets the idea that this was widespread. I tried my two accounts plus my grandchildrens' four accounts, cleared cache on two differnt browsers, and every try got the "no event at this time" box.
The kicker is that this is the only time I have been able to try in the last six times the Deluxe Wheel feature has been on. I had been looking forward all day to FINALLY having another chance at the gold path..
What a disappointment.
Serena
Same here. I missed all the other times. So frustrating that we're paying for this.
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Old 07-20-2009, 09:26 PM   #125
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Default Re: Wheel of Deluxe glitch

It's frustrating to me mainly because I was one wish token away from accessing the wish machine. Oh well it's over for now. At least it will hopefully be brought back since we are paying good money for it. It's not like when I accidentally traded away one item I paid money for and an item that would take 2 weeks of playing whizkinz to get back..Now That got me mad. But I don't care anymore.
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Old 07-20-2009, 09:26 PM   #126
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Default Re: Wheel of Deluxe glitch

Well, the Wheel of Deluxe did not work for me this evening. Sometimes I wonder why I paid the extra $45 to not to get to play all the games. I also expected the Deluxe tab to offer more chances throughout the day. Oh well....

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Old 07-20-2009, 09:32 PM   #127
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Default Re: Wheel of Deluxe glitch

Everyone needs to call Ganz so they do something about it. I'll be calling them bright and early bc this is just getting ridiculous. They can fix it or give me my money back. Their choice.
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Old 07-20-2009, 11:00 PM   #128
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Default Re: Wheel of Deluxe glitch

A friend suggested that the few people who had luck spinning did it right on the hour. Just wonder if it is that rather than the server you are on. I know that I am not on the same server as she is and neither of us had luck today.
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Old 07-20-2009, 11:16 PM   #129
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Default Re: Wheel of Deluxe glitch

I just signed up for Deluxe membership and was very disappointed to not be able to spin. I hope the membership is more than just glitches!
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Old 07-20-2009, 11:30 PM   #130
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Default Re: Wheel of Deluxe glitch

I agree on both accounts:

1. It is kind of silly to be so upset that we didn't get to spin a virtual wheel to win virtual stuff.
2. It's annoying that we are spending hard-earned money to PLAY the virtual stuff that isn't working...I didn't give them my CC # so I could play with glitches. There are games I play for FREE with less glitches.
3. STOP putting up the Jelly bean challenge! It doesn't work, you've confirmed a million times that you KNOW it doesn't work...but you still give it to us...why?
4. Start caring MORE about your customers, and LESS about where your next dollar is going to come from. I'd much rather have a whole bunch of old stuff that works, than a whole bunch of new stuff that kinda sorta when it feels like it works.
5. You are shooting yourself in the foot, Ganz. Every company that tips the scale from customers>money to money>customers goes down the tubes very quickly. People will stop buying. They may save their money altogether, they may go to a competitor, but either way, by moving from care about customers more, to care about money more, you will LOSE tons of money in the end.

I think that about covers my rant of the evening.
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