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Old 01-10-2012, 10:12 AM   #51
elcome Holidays!
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Thanking you so much Justin for the information!!! Have a great day!
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Old 01-10-2012, 10:13 AM   #52
Webkinz :)
 
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Webkinz Jr. is down too with the others. Weird that the ganz estore is still working.
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Old 01-10-2012, 10:15 AM   #53
Webkinz :)
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Well I can get some housework done.I am so lost without Webkinz. Hope it comes back up soon
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Old 01-10-2012, 10:16 AM   #54
Webkinz :)
 
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

View Post Originally Posted by bryansmom1985
i have a question, when i called in one time to ask about a problem with webkinz news i was told that webkinz is in no way affiliated with webkinz world and webkinz told me they can't tell me anything about what goes on with webkinz news.

my question is if they are not associated, why is webkinz news always down when there is maintenance or problems like this? i was going to work on peak a news and its down now.


hmmm!!!!!
Webkinz World, Webinz Newz, Parent Club and, of course, the eStore, are all part of the same conglomeration known as GANZ WORLD. They are most definitely interconnected. All you have to do is look at the top of Webkinz Newz and look at the menu tabs (see my screenshot below that I just took because I didn't refresh a Webkinz Newz page since before midnight last night).

That a customer service representative would not help you with a problem you were experiencing on Webkinz Newz may be because you just happened to get a rep who chose not to extend herself and offer you assistance for whatever reason and she/he gave you one of their "cookie cutter" responses to get you off of the phone. I have called in the past about problems with the Webkinz Newz site (for example, problems with the Treasure Hunts and Peek-a-Newz events) and received assistance ~ well, not really "assistance" but the reps at least took down my information and promised to "look into the matter."
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Old 01-10-2012, 10:16 AM   #55
Webkinz :)
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Thanks for the information. This site is great at keeping me updated! I would be lost without it. Thanks again
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Old 01-10-2012, 10:19 AM   #56
I'm Ninja :)
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

i hope webkinz is back up and working soon!!!!!!!!!!!!!!
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Old 01-10-2012, 10:20 AM   #57
Happy Holidays!
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Thank you Justin and WI for the update!
I am hoping it's fixed soon-I was invited to a party at 2KT and need to try for some beans! Meanwhile, I'm catching up on piles of laundry and taking down my rather sad looking Christmas trees-so I guess this was my much needed motivation...
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Old 01-10-2012, 10:20 AM   #58
Webkinz :)
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Thanks for keeping us posted and helping us through withdrawal pains! I usually have my morning coffee with Webkinz. Today I lost my cup 5 times as I wandered around my house doing odd jobs!
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Old 01-10-2012, 10:22 AM   #59
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Thank you Justin for the update
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Old 01-10-2012, 10:22 AM   #60
OOO Ghostkinz!
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Yep, going to go and finish another project I have been working on
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