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Old 01-10-2012, 09:56 AM   #41
killersmirff
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Thanks for the post ... appreciate it
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Old 01-10-2012, 09:58 AM   #42
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

View Post Originally Posted by wishforit
Thanks Justin. I called and was told that it probably won't be up before mid afternoon.
A conservative estimate They should really announce this on their twitter and other sites.
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Old 01-10-2012, 09:59 AM   #43
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Thank you, we all depend on WI - great site and good info. Josie2
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Old 01-10-2012, 10:00 AM   #44
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Angry Re: Webkinz World Down / Webkinz.Com Not Responding

Hopefully they fix it soon

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Old 01-10-2012, 10:03 AM   #45
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Thanks for the info. Now I guess I need to be productive!
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Old 01-10-2012, 10:06 AM   #46
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

Mom: I think you might have confused this site, Webkinz Insider, with Webkinz Newz. This site is a private news, entertainment, and information forum for people who love Webkinz, and, though Ganz recognizes Webkinz Insider as a highly-respected and credible complement to Webkinz, WI is not part of the Ganz network, and WI has no formal affiliation with Ganz.

Webkinz Newz, on the other hand, is a Ganz service. Ganz created Webkinz Newz specifically to promote Webkinz, and Webkinz Newz is the official "news and information" service for Webkinz. Presumably, Webkinz Newz runs on the same servers and networking platform as Webkinz, so it would be expected that they'd both be out of service when Ganz' entire corporate network is offline.

View Post Originally Posted by bryansmom1985
i have a question, when i called in one time to ask about a problem with webkinz news i was told that webkinz is in no way affiliated with webkinz world and webkinz told me they can't tell me anything about what goes on with webkinz news.

my question is if they are not associated, why is webkinz news always down when there is maintenance or problems like this? i was going to work on peak a news and its down now.


hmmm!!!!!
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Old 01-10-2012, 10:07 AM   #47
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

we are all in this together and glad for the offical update from Justin
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Old 01-10-2012, 10:10 AM   #48
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

View Post Originally Posted by Justin
UPDATE: I've heard from Ganz directly about the extended downtime. The problem is not with any of their servers or network, but rather with the network switching on the Internet. Ganz's Network Operations team has been working with their upstream provider, who is waiting for hardware replacement to correct the issue. Until then, we must wait. The good news is that the Webkinz servers are all working fine and you do not need to worry one bit about your beloved Webkinz or any items in your account!
Thanks for the info!
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Old 01-10-2012, 10:11 AM   #49
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

I noticed last night at around 11:30 that ganz world wasn't working and shortly after webkinz world wasn't working either. I wonder if it will be fixed by today, otherwise what will they do with the floating snowflake contest on webkinz world? Will they extend it a day? I hope this doesn't affect everyone's chances of getting the winterfest prizes
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Old 01-10-2012, 10:12 AM   #50
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Default Re: Webkinz World Down / Webkinz.Com Not Responding *Update from GANZ*

thanks for the update i think webkinznewz is down to the estore is still up
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