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Old 11-05-2010, 01:16 PM   #1
FIA
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Default Webkinz World Closed for Repairs, Friday Afternoon *UPDATE*

A new front page story has been added:

Webkinz World Closed for Repairs, Friday Afternoon *UPDATE*

Click the image to open in full size.Just before 1:30pm Eastern Time today we started getting reports that players were getting kicked out of Webkinz World and were unable to log back on. Now, at 2:15pm Eastern Time, Ganz has released the following statement:

"Webkinz World is currently experiencing some problems logging in users. We are currently fixing the problem. Please be patient as we work to get Webkinz World back up and running. Thank you for your patience! --Your Furry Friends at Webkinz World"

We don't yet know what the reason for this maintenance is, or how long it will last, but as soon as that information is revealed, we will bring it to you here.

UPDATE: 3:08pm Eastern Time, Servers are back up!




The statement on the left was posted at 2:15 Eastern Time.
It was changed to the one on the right about five minutes later.
Click the image to open in full size.
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Old 11-05-2010, 01:18 PM   #2
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Default Re: Webkinz World Closed for Repairs, Friday, November 5

View Post Originally Posted by FIA
A new front page story has been added:

Webkinz World Closed for Repairs, Friday, November 5

severs are down
Thanks FIA! I thought it was my computer! Any idea how long?
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Old 11-05-2010, 01:20 PM   #3
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Default Re: Webkinz World Closed for Repairs, Friday Afternoon

i wonder why????????
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Old 11-05-2010, 01:22 PM   #4
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Default Re: Webkinz World Closed for Repairs, Friday Afternoon

Glad Ganz was kind enough to post an announcement. Wish they could also provide a timeframe, but at least we know they are aware and working on it. Thanks FIA
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Old 11-05-2010, 01:23 PM   #5
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Default Re: Webkinz World Closed for Repairs, Friday Afternoon

I was just going to try to get some of my dailies done, so I'm glad it's not just me! Although I can't even get into the customer service area, so I'm wondering if it's all down right now?
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Old 11-05-2010, 01:24 PM   #6
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Angry Re: Webkinz World Closed for Repairs, Friday Afternoon

awww so not fair i was fixing to log on, i wonder what's wrong i hope they will fix it soon. and i thought they were doing it yesterday myabe they have anither error.
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Old 11-05-2010, 01:25 PM   #7
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Default Re: Webkinz World Closed for Repairs, Friday Afternoon

Thanks FIA for the info. The first time Ganz actually uses the Newz, to let us know something, and I don't look there! I have been trying at least 45 mins. to log on.
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Old 11-05-2010, 01:32 PM   #8
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Default Re: Webkinz World Closed for Repairs, Friday Afternoon

For those of us in Asia, at least those of us at EST +10, west of Japan, we had no WW access from our 10am-5:45pm. Much longer than even Ganz had stated. Then we had a short window of access - and lost access again - long before our 11:30pm (when the problem is said to have begun). We didn't notice anything new after the maintenance earlier (except those mazin mall balls).
It's well after midhnight here, and we can't wait up any longer to squeeze in dailies.
Goodnight y'all.
Banks

Hope NA WI'ers can at least enjoy their Friday evening.
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Old 11-05-2010, 01:34 PM   #9
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Default Re: Webkinz World Closed for Repairs, Friday Afternoon

View Post Originally Posted by kirtoglou
Thanks FIA for the info. The first time Ganz actually uses the Newz, to let us know something, and I don't look there! I have been trying at least 45 mins. to log on.
I didn't even think to look in the News, but there it is , just like you said. Thanks!
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Old 11-05-2010, 01:36 PM   #10
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Default Re: Webkinz World Closed for Repairs, Friday Afternoon

Thanks FIA!
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