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Old 11-10-2010, 09:11 AM   #41
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

View Post Originally Posted by Unregistered
This is why every Webkinz retailer says that Webkinz purchases have gone way down...their website and customer service are extremely poor compared to what else is out there. And to kids in school, some are lucky to visit the site daily when it is going down every morning. People are simply fed up!
I've noticed that the stores near me that used to have walls of webkinz now only have 5 webkinz and a bunch of mazin hamsters on a tiny shelf. Ganz is so caught up in making new updates on everything and new estore pets and more and more webkinz to make more money that they forgot about the one important thing that is holding their business up, their customers.
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Old 11-10-2010, 09:11 AM   #42
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

ARGH soon is now going on 4 hours!!!
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Old 11-10-2010, 09:12 AM   #43
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

Thanks, Dixiecup. I can always count on my WI family to let me know I am not the only one experiencing certain problems. And also to find out what new updates we will have.
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Old 11-10-2010, 09:13 AM   #44
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

It's frustrating but I haven't been on gaming site yet that didn't go suddenly go down for maintenance now and then. Stuff happens. Despite what it seems like, I think the operators of the site really don't want a lot of downtime because they know it Ticks people off, and so they only take it down when necessary. We just have to be patient, even though we feel like this:

Last edited by Dixiecup; 11-10-2010 at 09:15 AM.. Reason: cleaning it up
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Old 11-10-2010, 09:14 AM   #45
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

View Post Originally Posted by volblaster
I don't have a problem with maintenance but I wish they would go back to doing it in the middle of the night when no one cared anyway. Is agravating to have it being done in the morning now.
Well, those of us on the other side of the world with Asian accounts, who can't do any hourlies on days there's a maintenance, do care. But we realize that Ganz has to do maintenance when the majority of players are sleeping. I'm a bit aggravated that this is the third maintenance in a week's time, meaning 3 days of hourlies we've missed over here. I can do my dailies later, but the hourlies are all past. I hope Ganz can soon get WW on a seamless 24/7, as Dixiecup mentioned.
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Old 11-10-2010, 09:15 AM   #46
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

WI front page is showing the new super bed that has been added
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Old 11-10-2010, 09:18 AM   #47
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

well how come for all the downtime, we still have the SAME GLITCHES month after month?? I really don't think they care unless it is hamsters or estore, or some other new moneymaker. Then it is downtime to get that stuff up and running. They don't care about the kid who is only allowed a few Webkinz a year.
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Old 11-10-2010, 09:19 AM   #48
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

Thank you Frodo. Yes, all online gaming sites have maintenance and they do go down. I just have to wonder if they have as loyal a following as Webkinz World does
Just a little reminder here, the other maintenances were to address issues that were causing conflicts. This IS a regular date for a Wednesday maintenance in Webkinz World. The next one for sure will be on the 24th, just before Thanksgiving to make sure they have everything in place for the gifts (I seem to recall Thanksgiving goes off without a hitch and we get our gifts no problem).
So put it on your calendar that the 24th is another regualr maintenance day
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Old 11-10-2010, 09:19 AM   #49
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

Valencia the cheeky cat was so happy to go log in this morning and do her dailies...
Click the image to open in full size.







Imagine her surprise when she tried to log in, but couldn't get in because there is another update in progress! Poor kitty started feeling bad thinking about all the fun her other friends were having inside the computer without her...
Click the image to open in full size.






I said "Don't worry V, they will be there when we can get into WW again....it's ok!" But even my kind words were not enough...How am I suppose to explain these constant updates to a simple kitten???
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Old 11-10-2010, 09:20 AM   #50
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

View Post Originally Posted by Linduh
WI front page is showing the new super bed that has been added
You are in, Linduh, are you able to post us a screen shot?
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