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Old 11-10-2010, 08:11 AM   #11
hely03
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

oh come on this is ridiculous why do they keep doing that?
I wouldn't be so mad if they didn't announce they won't do any more unscheduled maintenance
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Old 11-10-2010, 08:16 AM   #12
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

If it was your business, and you wanted to keep customers happy and excited about your product, you would advertise that you were making a maintenance or upgrade and tell the customers the wonderful new things they will have after you are finished.

I don't know why Ganz does not understand this ... and keep a mystery about when they will do maintenance and what they are doing.
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Old 11-10-2010, 08:21 AM   #13
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

6 a.m. E.T.?? I don't think so! Try again! I have been up since 4:30 central time and it was down when I got up also! I would like to know exactly what the definition of "shortly" is in real time, I understand that in KT it obviously means hours.

View Post Originally Posted by mrsumo
If it was your business, and you wanted to keep customers happy and excited about your product, you would advertise that you were making a maintenance or upgrade and tell the customers the wonderful new things they will have after you are finished.

I don't know why Ganz does not understand this ... and keep a mystery about when they will do maintenance and what they are doing.
Isn't it obvious Ganz can run their business anyway they see fit and get by with it and we all just keep allowing them to do so. We complain and whine and then just keep dishing out the $$$ and coming back for more of the same poor service. Why should they listen to their customers or care what we want?

Last edited by Linduh; 11-10-2010 at 08:21 AM..
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Old 11-10-2010, 08:22 AM   #14
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

This is soooo annoying!!!!
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Old 11-10-2010, 08:22 AM   #15
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

Hopefully they be done with whatever there doing by the time I get home from school. LOL I wonder what there up to anyway? I got the new estore pet last night and I really want to put on my account before I have to leave..Oh well, I guess I well have to wait. LOL
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Old 11-10-2010, 08:23 AM   #16
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

Every morning lately. I like to do a job at 7:30, 3:30 and 11:30 now I can't get all 3 in again.
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Old 11-10-2010, 08:24 AM   #17
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

I don't like it how they do the maintenance in the morning because lots of kids go to school. So they don't get a chance to get on Webkinz before they leave.
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Old 11-10-2010, 08:25 AM   #18
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

Getting angry about maintenance does not do any good Just wait it out. It will be back up, it ALWAYS is.
Now about the previous maintenance...since they announced the 24/7 open play, they have had trouble. My thinking is I would rather they address the issues than to keep the site running full bore until it just runs itself out.
I think it is WAY better having a tech keeping an eye on it than it is going on and on without someone caring.
Issues begin and they usually get WORSE, they don't resolve themselves. That is why the maintenance.
In about a year's time when ALL of the bugs are worked out we MAY have a seamless 24/7 but for now...we just wait it out patiently.
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Old 11-10-2010, 08:29 AM   #19
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

Lots of holidays coming up. Maybe maintenance and upgrades for those. I'm just checking back every now and then and keeping busy in the meantime.
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Old 11-10-2010, 08:30 AM   #20
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Default Re: Webkinz World Closed for Maintenance, Wednesday Morning

I don't have a problem with maintenance but I wish they would go back to doing it in the middle of the night when no one cared anyway. Is agravating to have it being done in the morning now.
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