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Old 09-26-2009, 11:33 AM   #31
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Default Re: Webkinz World Accounts Expire Despite Being "Deluxe"

My daughter was crying this morning over this. Bad Ganz!!
My husband has an acct that he uses to win kc for the kids. I put the one of the family deluxe one year memberships on it in march. My husband really doesn;t want another pet, just wanted to play for games for the kc.
This morning he went on with my daughter to catch leaves and he could not login. My daughter was so upset thinking that her "brother" (since it was my husband pet) was dead and gone forever. I had a few extra pets that I use for birthday gifts, so I had to go get one right away. Luckily it only effected one acct. I am very upset with ganz because I called and asked if this would renew my husband acct and they said yes he was fine till march 2010. For such a money making organization they need 24/7 live email or phone support.
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Old 09-26-2009, 11:49 AM   #32
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Default Re: Webkinz World Accounts Expire Despite Being "Deluxe"

This is soo annoying for the Deluxe Members. This is a BIG glitch. I hope Ganz fix it now... I hope
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Old 09-26-2009, 02:35 PM   #33
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Smile Re: Webkinz World Accounts Expire Despite Being "Deluxe"

No problem here. Hope they fix it soon for those affected by it.
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Old 09-26-2009, 02:55 PM   #34
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Default Re: Webkinz World Accounts Expire Despite Being "Deluxe"

It's fixed for my accounts. Didn't work this morning, but now lets me log into them. Hope everyone else's is fixed too.
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Old 09-26-2009, 02:56 PM   #35
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Default Re: Webkinz World Accounts Expire Despite Being "Deluxe"

My accounts appear to be fixed now as well.... thank you GANZ
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Old 09-26-2009, 04:35 PM   #36
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Default Re: Webkinz World Accounts Expire Despite Being "Deluxe"

At about 4:30 P.M. EST I was able to log in to the deluxe webkinz that were blocked this morning.
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Old 09-26-2009, 04:41 PM   #37
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Default Re: Webkinz World Accounts Expire Despite Being "Deluxe"

Awwww. I feel so bad for the delux members. Do you realize how much that was down the drain? I am wil the other person, they should give them a present.
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Old 09-26-2009, 07:03 PM   #38
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Angry Re: Webkinz World Accounts Expire Despite Being "Deluxe"

Thanx FIA for sharing this with all of us. I hope I don't get that message but I have been adopting pets since I started with Deluxe.
I hope GGG (GANZ GLITCHES GALORE) gets their act together & fixes this ASAP!!!!!
It's not right that we spend so much money & we have to suffer with this stuff all the time. GGGGGGGRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR!!!!!!!
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Old 09-26-2009, 07:38 PM   #39
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Default Re: Webkinz World Accounts Expire Despite Being "Deluxe"

that is very strange i hope this gets fixed good luck
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Old 09-26-2009, 08:01 PM   #40
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Default Re: Webkinz World Accounts Expire Despite Being "Deluxe"

I just tried my accounts that were "expired" this morning and THEY ARE WORKING again. So, if you have had this problem, try it again. It just might work!
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