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Over the past week, many of our members here on Webkinz Insider have been asking about the Cotton Candy Closet, the Pet Specific Item for the Cotton Candy Puppy. As many of you are discovering, there is a glitch affecting this item. Players who adopt the Cotton Candy Puppy are being awarded the item shown above.
As you can see, it has the name "Cotton Candy Closet" but it has the picture of the Cedar Toy Trunk, which is supposed to be the Sleepy Woodland Dragon's PSI. Thank you to WI member stargumdrop1 for this picture from her account.
Several of you have placed calls to Ganz Customer Service about this issue. Hopefully their programmers can sort the glitch out soon and match the proper item up with the proper pet.
UPDATE (12/29/11 @ 1:00pm EST): Webkinz Newz has posted the following update:
According to Webkinz Newz, "Nafaria has intercepted the Sleepy Woodland Dragons on their flight to Webkinz World and has stolen all of their precious Cedar Toy Trunks!" GANZ is aware of the issue and hopes to have the problem resolved by January 4th, and things put back into their proper places.
Re: Webkinz Players Wonder About Cotton Candy Closet Glitch
I just want to let everyone know that I called Ganz back, since they never called me back and they told me the following information: "We will only be fixing this glitch in the New Year until we have the official release of the Cotton Candy Puppy. The Cotton Candy Closet will be added to your dock." The lady that my mom talked to also said that she doesn't know if the other item will be removed or not (Sleepy Woodland Dragon PSI).
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