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Old 03-01-2010, 04:55 PM   #31
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Default Re: WI Members Wonder About Status of POTM Glitch

I just wanted to tell everybody that i HAVE seen the carousel, but i haven't bothered to take the picture because i didn't know it was a glitch. I have seen it once for trade in the trading room, but that was it. So there are some here and there. ....
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Old 03-01-2010, 05:17 PM   #32
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Default Re: WI Members Wonder About Status of POTM Glitch

I just adopted my cat named pebbles and I got the Carnival Carousel. I screamed when I got the carousel, my children must think I'm nuts. Now I only need Dex lugbot lookout window.
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Old 03-01-2010, 05:24 PM   #33
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Default Re: WI Members Wonder About Status of POTM Glitch

Well, I just adopted Mila, my Himalayan and got the Carnival Carousel. What's the glitch? I'm confuzzled...
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Old 03-01-2010, 05:31 PM   #34
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Default Re: WI Members Wonder About Status of POTM Glitch

View Post Originally Posted by TheFlamedance
Well, I just adopted Mila, my Himalayan and got the Carnival Carousel. What's the glitch? I'm confuzzled...
The glitch is that people are receiveing the same items in the loot bag and not the carousel.

I however did not receive a loot bag because I found a new glitch. You can not adopt other pets at the same time as a POTM or you will not receive your loot bag. I am TICKED!!!
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Old 03-01-2010, 05:49 PM   #35
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Default Re: WI Members Wonder About Status of POTM Glitch

I adopted the Himilayan cat today, and I didn't get a duplicate.
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Old 03-01-2010, 05:51 PM   #36
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Default Re: WI Members Wonder About Status of POTM Glitch

Well, Ganz fixed some of it... I just hope that everybody's account is fixed soon!
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Old 03-01-2010, 06:05 PM   #37
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Default Re: WI Members Wonder About Status of POTM Glitch

View Post Originally Posted by rollingfur
The glitch is that people are receiveing the same items in the loot bag and not the carousel.

I however did not receive a loot bag because I found a new glitch. You can not adopt other pets at the same time as a POTM or you will not receive your loot bag. I am TICKED!!!
You should call again tomorrow and ask to talk to a supervisor. If the only reason you bought the pet was to get the gift (and all of their advertising says you will get the gift) and then they don't give it to you, you have every right to keep calling until you get it. I have had this happen before (over a year ago--I didn't get 2 of my POTM loot bags and no one in customer service would take care of it for me). I finally filed a Better Business Bureau complaint and someone did get back to me and they gave me the items. Good luck.
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Old 03-01-2010, 06:12 PM   #38
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Default Re: WI Members Wonder About Status of POTM Glitch

View Post Originally Posted by SnowCrystal
You should call again tomorrow and ask to talk to a supervisor. If the only reason you bought the pet was to get the gift (and all of their advertising says you will get the gift) and then they don't give it to you, you have every right to keep calling until you get it. I have had this happen before (over a year ago--I didn't get 2 of my POTM loot bags and no one in customer service would take care of it for me). I finally filed a Better Business Bureau complaint and someone did get back to me and they gave me the items. Good luck.
I am sorry this happened to you, I glad you got your items. I am hoping I get mine tomorrow.

Thank you guys for your support. If I don't hear from them by early afternoon, I will be calling. I can not believe they will not give me VIRTURAL items. I told the woman, "So I guess I lost $12.50." Then she said, I guess so. I am still ticked.

Word to the wise DO NOT adopt a pet, then another one, you have to got to the room and get the banner for the POTM before you adopt other pets or you will not get a loot bag. I was told this by two reps at Ganz.

Oh sorry, I realised you might not have read my other posts:

I didn't get a loot bag with my POTM this morning. I called Ganz twice and was told there is nothing they can do for me because I adopted 3 pets at one time. You have to adopt the POTM alone, go to the room, get the banner and then log out to adopt more pets. They are having a supervisor call me tomorrow. I will not hold my breath.

Last edited by rollingfur; 03-01-2010 at 06:12 PM..
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Old 03-01-2010, 06:30 PM   #39
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Default Re: WI Members Wonder About Status of POTM Glitch

Thanks so much for your diligence, WI!
We appreciate the information and the help you give in getting issues resolved.
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Old 03-01-2010, 06:33 PM   #40
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Default Re: WI Members Wonder About Status of POTM Glitch

I didn't get a loot bag with my POTM this morning. I called Ganz twice and was told there is nothing they can do for me because I adopted 3 pets at one time. You have to adopt the POTM alone, go to the room, get the banner and then log out to adopt more pets. They are having a supervisor call me tomorrow. I will not hold my breath.[/QUOTE]

Just wondering, did you try clicking on each pet from the "me and my pet page"?
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