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Old 07-03-2009, 07:45 PM   #11
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

i guess until they get this issue resolved.... you have to really look at the tags. it is a shame to buy the pet and then have to wait for mailing in the tag to ganz. i hope they give a little extra back to the parties that got these tags.
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Old 07-03-2009, 08:58 PM   #12
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

View Post Originally Posted by Justin
According to Ganz, these tags are part of the quality assurance program and appropriate parties have been notified of the issue.
Sounds like these were ethier part of the INTERNAL QA program for testing the printing and maybe 'attachment' processes <or> maybe an EXTERNAL QA process to see if certain stores were selling plushies that should have been used as samples... (thus the request for the store name)

Does anyone know if Ganz has 'travelling salesmen' that try to get stores to carry their products? It could be from that too (if they have them)...

Very Intersting anyway...
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Old 07-05-2009, 10:59 AM   #13
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

I've never heared of this!
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Old 07-05-2009, 01:29 PM   #14
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

View Post Originally Posted by daisy08
I just checked on my daughter who was putting in her caring valley persian cat today ( a gift for a successful week at camp). Anyway she said she was banned from the code shop for 24 hours because of putting in her code incorrectly. Thus I found the difficulties people have been having with the caring valley today. I checked her tag and it does not say sample. I just purchased this cat at a hallmark store yesterday...obviously the webkinz tag worked because she got the cat on her account, but no luck with caring valley tag. What should I do to help her? Ganz never answers their phone! My daughter loves these webkinz and the idea of helping others, but I'm extremely disappointed in Ganz right now!
The Reason why your pet will not work is because the persian cat was the June caring valley pet. Hope this helps. Sorry! Have fun in Webkinz World!
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Old 07-05-2009, 03:08 PM   #15
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

Thanks for the heads up. I will have to double check the next time I buy one.
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Old 07-06-2009, 01:54 PM   #16
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

well thats weird
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Old 07-06-2009, 09:38 PM   #17
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

Well, I seem to be one of the few who have actually experienced this, but that is exactly what my daughter got as her code today (the code said "SAMPLE10") when she tried to log in her Caring Valley panda that she got as a birthday present. Thanks to WI, I quickly figured out what to do about it, and we've already sent in the letter with the tag to Ganz. Hopefully, we will get some compensation for the trouble and upset this has caused!
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Old 07-06-2009, 09:52 PM   #18
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

View Post Originally Posted by Unregistered
The Reason why your pet will not work is because the persian cat was the June caring valley pet. Hope this helps. Sorry! Have fun in Webkinz World!

Have her try again tomorrow. She may have put in the wrong code. My granddaughter was locked out in the past because she entered the wrong code (more than once). Following day, correct code was put in and processed correctly. If that doesn't work, give Ganz a call. Good Luck!
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Old 07-07-2009, 09:17 AM   #19
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

i hope this person's gets another code that works
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Old 07-07-2009, 08:03 PM   #20
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

Actually I got a caring valley tag today from the July B&W cat that was totally blank - where the number should be it is empty - not even the Sample error.

Guess I will be sending this one to Ganz!

Real bad quality control on this lot!
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