Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Lately in our Webkinz Insider forum, we've seen scattered reports of members receiving Caring Valley tags with unusable sample codes on them. As these reports have increased and we now have images of the faulty codes, we solicited Ganz for information on what these users should do to get new, working codes.
If you receive one of the faulty Caring Valley tags, which will contain the word "SAMPLE" plus a number after it, you should mail the tag directly to Ganz at the following address:
Attn: Webkinz Customer Service - Tag Issue
One Pearce Rd.
Simply include the tag, the store purchased at, and an email address at which Ganz can send the new code.
According to Ganz, these tags are part of the quality assurance program and appropriate parties have been notified of the issue.
Re: WI Members Report Faulty Webkinz Caring Valley Tags
I just checked on my daughter who was putting in her caring valley persian cat today ( a gift for a successful week at camp). Anyway she said she was banned from the code shop for 24 hours because of putting in her code incorrectly. Thus I found the difficulties people have been having with the caring valley today. I checked her tag and it does not say sample. I just purchased this cat at a hallmark store yesterday...obviously the webkinz tag worked because she got the cat on her account, but no luck with caring valley tag. What should I do to help her? Ganz never answers their phone! My daughter loves these webkinz and the idea of helping others, but I'm extremely disappointed in Ganz right now!
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