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Old 07-03-2009, 09:12 AM   #1
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Default WI Members Report Faulty Webkinz Caring Valley Tags

A new front page story has been added:

WI Members Report Faulty Webkinz Caring Valley Tags

Lately in our Webkinz Insider forum, we've seen scattered reports of members receiving Caring Valley tags with unusable sample codes on them. As these reports have increased and we now have images of the faulty codes, we solicited Ganz for information on what these users should do to get new, working codes.

Click the image to open in full size.

If you receive one of the faulty Caring Valley tags, which will contain the word "SAMPLE" plus a number after it, you should mail the tag directly to Ganz at the following address:

Ganz
Attn: Webkinz Customer Service - Tag Issue
One Pearce Rd.
Woodbridge, Ont.
L4L 3T2

Simply include the tag, the store purchased at, and an email address at which Ganz can send the new code.


According to Ganz, these tags are part of the quality assurance program and appropriate parties have been notified of the issue.
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Old 07-03-2009, 09:28 AM   #2
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

Thanks for the advice Justin I am sure this will help people.
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Old 07-03-2009, 09:41 AM   #3
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

Weird, not like ganz to make a mistake about this.
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Old 07-03-2009, 09:43 AM   #4
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

hopefully that gets fixed!
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Old 07-03-2009, 12:21 PM   #5
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

Thanks Justin I am lucky I did not have the money to buy it because I would have well thanks again.
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Old 07-03-2009, 02:13 PM   #6
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

I sure hope they fix this.
which caring valley pet or pets are these tags being found on?
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Old 07-03-2009, 03:34 PM   #7
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

I just checked on my daughter who was putting in her caring valley persian cat today ( a gift for a successful week at camp). Anyway she said she was banned from the code shop for 24 hours because of putting in her code incorrectly. Thus I found the difficulties people have been having with the caring valley today. I checked her tag and it does not say sample. I just purchased this cat at a hallmark store yesterday...obviously the webkinz tag worked because she got the cat on her account, but no luck with caring valley tag. What should I do to help her? Ganz never answers their phone! My daughter loves these webkinz and the idea of helping others, but I'm extremely disappointed in Ganz right now!
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Old 07-03-2009, 04:19 PM   #8
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Wink Re: WI Members Report Faulty Webkinz Caring Valley Tags

Hmm. i wonder if it was at first just a sample. and then
tey got put in the shipping box.
Thats just crazy!
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Old 07-03-2009, 05:15 PM   #9
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

View Post Originally Posted by WolvesRGr8t
WOAH THAT IS WEIRD... I'D BE MAD IF I GOT A FAULTYTAG.... AND YOU HAVE TO MAIL IT? YIKES!

What's that supposed to mean?

It's spam. If you ever see a post like that click the red flag and report it so someone can delete it.
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Old 07-03-2009, 06:39 PM   #10
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Default Re: WI Members Report Faulty Webkinz Caring Valley Tags

Oh wow, that bites D:

I was going to go out and buy a caring valley pet today too O.o;
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