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Old 09-02-2010, 03:12 PM   #21
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

I just got off the phone with a very nice customer rep who took down my daughters user id and my phone number...it seems they are aware of the problem and are working on it. She said when it is fixed it will show up in her dock. She also said that she couldn't guarantee a time frame but it could take up to a week or so.
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Old 09-02-2010, 03:34 PM   #22
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

The hat is cute! I wonder what's up?
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Old 09-02-2010, 05:49 PM   #23
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

awww hope it gets fixed
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Old 09-02-2010, 05:50 PM   #24
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

Yeah my tye dye pup didn't come with a hat.... =(
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Old 09-02-2010, 05:56 PM   #25
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

i need my hat
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Old 09-02-2010, 07:49 PM   #26
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

[notranslate]Ganz[/notranslate] will probably fix the glitch soon
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Old 09-02-2010, 08:39 PM   #27
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

Hey! My daughter adopted her Puppy yesterday, and she was missing the Tux Hat. I sent them an email to them, no response so far. Has anyone called [notranslate]GANZ[/notranslate] about the missing hat?

THANKS FOR SUCH A GREAT WEBSITE!! Lots of great, helpful, information!!!
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Old 09-02-2010, 09:10 PM   #28
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

They better fix it. That top hat is the whole show!!! Haha I LOVE that hat.

View Post Originally Posted by berribrite
I just got off the phone with a very nice customer rep who took down my daughters user id and my phone number...it seems they are aware of the problem and are working on it. She said when it is fixed it will show up in her dock. She also said that she couldn't guarantee a time frame but it could take up to a week or so.
Yay! So there is a hat!
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Old 09-02-2010, 09:27 PM   #29
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

Hmmmm.... I remember when something similar happened with the pom pom kitty's clothing!! It must be a clothing package glitch! Hope they fix it!
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Old 09-02-2010, 11:13 PM   #30
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Default Re: Webkinz Insider Members Discover Tie Dyed Puppy Glitch

Oh,,, love this puppy...we'll hold off on our adoptions too....Thanks so much for the info!!
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didn't get hat, f l a m e d a n c e, parents not home. :(

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