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Old 06-10-2009, 01:36 PM   #21
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

The jellybean challenge I gave up on it not like I will ever come up with the right answer and two it been giving me problems with some glitch where I have to log out and back on.

the binzo game been fine but I also don't play that because it only gives you few balls so you won't win unlass your really lucky.

the others like gem hunt and zumwhere challenges been fine with me everything works ok there.

so good that they are working on those problems hope they get fixed soon. right now the site is down I am trying go on it won't let me I wanted do the doug gem hunt but the page won't load

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Old 06-10-2009, 01:37 PM   #22
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

RECESS: is ONLY awarded after 15 days of 3 REGULAR Courses only (LEFT side sign up) Grooming and Cooking do not count into the recess award. That explains it all for the accounts here in our home.

I have been receiving my recess and I do Cooking, grooming and speed. Is this something new? I don't remember them saying we couldn't do those 2 in order to receive recess. Thank You for a GREAT report.
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Old 06-10-2009, 01:38 PM   #23
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

Odd about the recess. I did get a second one and I did the cooking and the fashion classes.
Anyone else do those and get another recess? I don't think they say it has to just be the left side classes. A class is a class I think.
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Old 06-10-2009, 01:38 PM   #24
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

wow, congrats on that long talk, i sure hope they fix em all soon!
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Old 06-10-2009, 01:38 PM   #25
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

oh another problem I been having is in the girl room in the club house, when I play with the puzzles it kicks me off so I been doing the puzzles in my room.
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Old 06-10-2009, 01:39 PM   #26
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

do you think i will have a hard time talking to a supervisor when i call? I've never called them before, but am really considering it since they did finally send me an email with an phone # in it.
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Old 06-10-2009, 01:39 PM   #27
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

Thank you for taking the time to share all of your finding with us mell. I am somewhat disappointed to find out that only the classes on the left count, not surprised just disappointed. However I must say that I find it more of a disappointment that WW members would cheat to the point of messing up the new Doug game for all of the rest of us. I understand how many of the glitches would not be at the top of the list and hope that many of our problems will go away as they patch the loopholes that the cheaters were exploiting.

I am glad to hear that your DD got her POTM and that some of your problems have been addressed. And that they do actually listen to their customers from time to time. Hopefully it will not take too long for them to fix the other problems.
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Old 06-10-2009, 01:39 PM   #28
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

SoStrange! I know I've received recess after playing 15 days of talent and regular class combos because I always buy hair dressing. But maybe it has since changed?

I think it is to not include hair dressing because you can only buy three classes a day and need to buy three regular a day for recess. I only buy classes to earn recess so now I won't get to play hair salon
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Old 06-10-2009, 01:40 PM   #29
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

I also disagree with the answer to the recess problem. I do all the same thing on all 9 accounts and I get recess on 7 accounts. And I do the cooking. So that information the Customer Service rep. Gave was incorrect. I really think Ganz needs to have meetings with Customer Service and let them know what is going on.
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Old 06-10-2009, 01:41 PM   #30
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Default Re: WI Member Has Interesting Conversation with Webkinz Supervisor

hi

thanks for your interesting input to this doug thing , i have just got of the phone with ww without succsess i was passed to a supervisor i after spending nearly 15 minitues on the phone at international rate to be told also there wasn't a glitch with my account and i will not get any of my gems he stole back i am very disgusted with the service that you get you buy pets buy deluxe buy from the estore and get treated like rubbish. why is it that there are always a few that have to spoil it for the rest us i hope they find the cheats and close there accounts , i got 5okinzcash yesterday from doug for 3 gems and it should of been wallpaper which is what he said i had got i told them this as well and they said there was no problem it was my end so they you go
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