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Old 05-12-2011, 08:55 AM   #1
FIA
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Default Webkinz Insider Member Finds Possible Solution for Missing Carnivals *UPDATE*

A new front page story has been added:

Webkinz Insider Member Finds Possible Solution for Missing Carnivals *UPDATE*

Click the image to open in full size.We know many Webkinz players are disappointed that they haven't been able to participate in the new Wacky Log Out Carnival that was added to Webkinz World yesterday. We have been working with our members to try to figure out why some accounts are affected and others are not. Some players managed to get the Carnival to show up by clearing their caches, but many still cannot play.

Last night, Webkinz Insider member catsrfun2 discovered that the accounts she had that couldn't reach the Carnival were the same accounts on which she had blocked third party advertisements. She posted this solution that seems to be working for our members:

For all those of you not getting the carnival to pop up when you log out,

I figured out that you need to UNblock ads from sites other than Ganz. To do this:

1. click the blue dog silhouette with the yellow + on it next to your pet in the bottom left corner.
2. Click the tap "My Options"
3. Unselect the checkmarked box
4. You're done! Now try logging out.

OPTIONAL
If you have forgotten your security question and you had one set......
5. Go to this link:
Webkinz
6. Fill out the form to reset your password (it's towards the bottom)
7. It may take a couple days for them to reset the password. So sit tight!
8. Once it is reset go back and do steps 1-4!


UPDATE (1pm): Ganz has released the following statement:

Currently the Wacky Log-out Carnival games require that 3rd party ads B turned on.This will B changed in 2 weeks as part of the next update.
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Old 05-12-2011, 08:56 AM   #2
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

ok cool! thanks for telling us! yay first post

Last edited by FIA; 05-12-2011 at 08:58 AM.. Reason: first post claims are for the dct
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Old 05-12-2011, 08:58 AM   #3
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

Thanks! I'll have to try it!
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Old 05-12-2011, 09:07 AM   #4
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

You can also call and have them reset your password instantly. I did so yesterday afternoon and reported the results on my one account (of 3) that was not getting access. I also called them back to let them know. I suspect the issue will be resolve for all, blocked or not, in a few days if the programmers got reports about ad blocked accounts having the problem.

The phone number for Ganz is in the Wiki - just search for contact Ganz.
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Old 05-12-2011, 09:18 AM   #5
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

My experience with our family accounts does not match that theory. Only one account has the ads blocked and some accounts just don't get the games the first log out, sometimes it is taking 2-3 log outs to get the games to come up.

Quirky, huh? lol

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Old 05-12-2011, 09:53 AM   #6
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

View Post Originally Posted by KraftyMomOf2
My experience with our family accounts does not match that theory. Only one account has the ads blocked and some accounts just don't get the games the first log out, sometimes it is taking 2-3 log outs to get the games to come up.

Quirky, huh? lol

Very. Yours might be a seperate issue, or it might be we are barking up the wrong tree and I just got lucky when unblocking ads. It will be interesting to learn which. Either way I hope the programmers fix the issues quickly so all ww players can enjoy this new feature glitch free (or at least mostly glitch free )

The carnival is so much fun!
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Old 05-12-2011, 09:56 AM   #7
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

Great News!!!
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Old 05-12-2011, 10:05 AM   #8
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

Cool thanks.
Grrrr... "Adds can not be turned back on until 16th May."
So much for that.
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Old 05-12-2011, 10:16 AM   #9
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

A little off-topic, but wanted to post this in a "fresh" thread: I think I have an idea of how to make the bell ring and get the hot air balloon. I have noticed that the more clocks I set where the minute hand is close to the hour (within 5 minutes or so) the higher I can get Wacky up the meter at the end. Today I had three of the four clocks set like that and it looked to me like he was going to ring the bell, but came really close instead. I won 350KC for that shot.

Anyone else seeing this kind of correlation?
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Old 05-12-2011, 10:33 AM   #10
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Default Re: Webkinz Insider Member Finds Possible Solution for Missing Carnivals

This worked for me!

We couldn't play anything yesterday, even after deleting the browsing history. But we just tried this and it allowed us to play the carnival! Yeah! Thank you so much for helping!
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