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Old 09-16-2007, 05:23 PM   #21
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Default Re: Webkinz/ Ganz answer to email on gliding pets

hmmm... i dont get it
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Old 09-16-2007, 06:14 PM   #22
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Default Re: Webkinz/ Ganz answer to email on gliding pets

Ganz really needs to get some decent technical support who actually understand what we are trying to tell them.
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Old 09-16-2007, 07:29 PM   #23
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Default Re: Webkinz/ Ganz answer to email on gliding pets

Lol, the end part was totally off subject!
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Old 09-16-2007, 07:36 PM   #24
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Default Re: Webkinz/ Ganz answer to email on gliding pets

that didnt make any sense
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Old 09-16-2007, 07:42 PM   #25
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Default Re: Webkinz/ Ganz answer to email on gliding pets

Well if Ganz would read the email and stop giving canned responses we just might get something fixed.
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Old 09-16-2007, 07:47 PM   #26
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Default Re: Webkinz/ Ganz answer to email on gliding pets

I don't get it either...... Huh?

And once I sent an email to Ganz about doing a school project on Ganz, and they actually said stuff that wasn't just an auto response!

Last edited by Winterfresh; 09-16-2007 at 07:48 PM.. Reason: Automerged Doublepost
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Old 09-16-2007, 10:51 PM   #27
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Default Re: Webkinz/ Ganz answer to email on gliding pets

I did that and it didn't fix the problem. I hate it when companies send responses that are automated and/or don't actually address the problem. It seems to be a common occurance these days with a lot of companies... not just ganz
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Old 09-17-2007, 12:43 PM   #28
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Default Re: Webkinz/ Ganz answer to email on gliding pets

View Post Originally Posted by MMJ23
As usual another useless email from ganz technical support. When will they finally get someone to answer all the questions to the problems everyone is having?

No kidding. I have two pets that don't work and they continue to give me lame answers. I'm about fed up.
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Old 09-17-2007, 12:57 PM   #29
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Default Re: Webkinz/ Ganz answer to email on gliding pets

I had the same problem this morning, but now they are all walking again as normal. Almost made me wonder if they were coming out with some kind of birds eventually since it looked like my pets were flying. lol
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Old 09-18-2007, 05:52 AM   #30
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Default Re: Webkinz/ Ganz answer to email on gliding pets

Thanks for the help!
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