Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > WI News & Announcements

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Rate Thread Display Modes
Old 09-16-2007, 03:33 PM   #1
MonkeyLoverX0X0333
Gift Guru
 
WebkinzJamie10's Avatar
WebkinzJamie10 is a splendid one to beholdWebkinzJamie10 is a splendid one to beholdWebkinzJamie10 is a splendid one to beholdWebkinzJamie10 is a splendid one to behold

Default Webkinz/ Ganz answer to email on gliding pets

Hello,

Thank you for your question. You were having problems with Webkinz World pets gliding.

If your computer meets the minimum requirements and you are still not able to play in Webkinz World, then we suggest that you try the following:

1. If you do not see the new updates on the site please press Control (Ctrl) and F5 to refresh the page. If you still can not see the new updates please look below to find your browser and follow the steps to clear your cache.

* Please note that Webkinz World requires high-speed internet and that dial-up users may encounter difficulty loading or may not be able to access the site. Dial-up users should not attempt to clear their cache as it may create complications when trying to log back into Webkinz World.

AOL:
From the 'My AOL' menu, on the AOL tool bar, Click 'Preferences', Then Click 'WWW'
Look for the 'Temporary Internet Files'
Click 'Delete Files', then click 'OK'.
That sho uld clear your cache and give you a fresh start.

Internet Explorer 6:
Up top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
This brings up a dialog with 6 tabs across the top (General, Security, Content, .......)
Click 'General', then look for 'Temporary Internet Files'
Click 'Delete Cookies'. Then click 'OK'.
Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'.
Click 'OK' again and this should clear all cached pages.

Internet Explorer 7:
From the Tools menu, select Internet Options.
Choose the General tab.
Under Browsing history, click Delete...
Next to 'Temporary Internet Files', click Delete files...
Click Close, and then click OK to exit.

Netscape:
Up top in the pull-down menus (File, Edit, etc.), click Edit, then 'Preferences'.
Find 'Advanced'. Click the '+' sign in front of the word, 'advanced'.
You' ll see 'Cache, Proxies, etc.........'
Click 'Cache'
On the ght you'll see, buttons labeled 'Clear Memory Cache' and 'Clear Disk Cache'
First, click 'Clear Memory Cache' when the dialog box appears click 'OK'
Then click 'Clear Disk Cache', when the dialog box appears, click 'OK'.
Click 'OK' again to close the Cache Dialog box.
This will clear all old info from your browser and the error should be finished.

Fire Fox:
Click Tools and select Options.
Click the Privacy icon.
Click Clear Now in the Private Data area.
Click Ok.
Exit and relaunch the browser.

Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X:
From the Safari menu click on empty cache
When asked if you want to empty the cache? Click on empty
Once that's done, from the safari menu click on 'preferences'
From the Security dialog box, select 'bookmarks'
Click on 'Show Cookies'
A list will show up with all the cookies left on the computer.
Select 'Remove all'
Once they are remove d, Click 'Done'
Close down Safari to get back to your desktop
Re-launch Safari and log back into webkinz.

2. Go to www.adobe.com and update or install Flash Player.
3. Add www.webkinz.com to any and all safe lists.
4. Go to www.microsoft.com and download a new version of Internet Explorer.
5. Close everything and reboot your computer.

Thank you,

Webkinz Customer Support
WebkinzJamie10 is offline Female
Sponsored Links
Old 09-16-2007, 03:35 PM   #2
BC is a
Webkinz :)
 
Maddiebear's Avatar
Maddiebear is a splendid one to beholdMaddiebear is a splendid one to beholdMaddiebear is a splendid one to beholdMaddiebear is a splendid one to behold

Default Re: Webkinz/ Ganz answer to email on gliding pets

Huh? I don't get it...
Maddiebear is offline Female
Old 09-16-2007, 03:35 PM   #3
Julia
Guest

Default Re: Webkinz/ Ganz answer to email on gliding pets

It is still not working.
Old 09-16-2007, 03:51 PM   #4
I am a
Gift Guru
 
MMJ23's Avatar
MMJ23 has a brilliant futureMMJ23 has a brilliant futureMMJ23 has a brilliant futureMMJ23 has a brilliant futureMMJ23 has a brilliant future

Default Re: Webkinz/ Ganz answer to email on gliding pets

As usual another useless email from ganz technical support. When will they finally get someone to answer all the questions to the problems everyone is having?
MMJ23 is offline
Old 09-16-2007, 03:55 PM   #5
emily7921
Guest

Default Re: Webkinz/ Ganz answer to email on gliding pets

Hmm.. another one of those impractical emails. They really need to get their email system working.
Old 09-16-2007, 03:58 PM   #6
Gift Guru
 
llamamama's Avatar
llamamama has a spectacular aura about

Default Re: Webkinz/ Ganz answer to email on gliding pets

Just one of their pat answers that doesn't really answer most of our questions or concerns.

It can't be the cache when half the animals are fine and half aren't.
llamamama is offline
Old 09-16-2007, 04:13 PM   #7
Gifted
 
goyoga's Avatar
goyoga will become famous soon enough

Default Re: Webkinz/ Ganz answer to email on gliding pets

I think they stopped reading our actual questions a long time ago.
goyoga is offline Female
Old 09-16-2007, 04:16 PM   #8
Nope.Tryagain.Nah.xD
Banned
dachshundlover1 has a spectacular aura about

Default Re: Webkinz/ Ganz answer to email on gliding pets

I hate how they don't personally answer all of our questions! Do they want us to stop buying webkinz?(LOL, I would never do that!)
dachshundlover1 is offline
Old 09-16-2007, 04:21 PM   #9
cpoggie
Gifted
cpoggie is an unknown quantity at this point

Default Re: Webkinz/ Ganz answer to email on gliding pets

If they would look at even one email per every ten, this problem would be fixed!
cpoggie is offline
Old 09-16-2007, 04:26 PM   #10
just pm me!
Gifted
 
preitty's Avatar
preitty is on a distinguished road

Default Re: Webkinz/ Ganz answer to email on gliding pets

how is that suposta help! i didn't even answer du Q!
preitty is offline
Closed

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 02:56 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts