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Old 06-11-2009, 09:57 PM   #1
FIA
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Default Webkinz Creative Director Contacts WI Regarding Front Page Article

A new front page story has been added:

Webkinz Creative Director Contacts WI Regarding Front Page Article

On Wednesday we ran a front page story on a conversation one of our members had with a Customer Service Supervisor at Webkinz. Late Wednesday night we were contacted by the Webkinz Creative Director who informed us that there were a number of inaccurate statements in the story, specifically those related to the Recess and Doug the Dog features. Upon hearing this news, we immediately pulled the story from our front page.

It is our goal here at Webkinz Insider to bring you the most up-to-date and accurate information possible. We would like to apologize for posting information which, although we believed it to be true at the time, turned out to be incorrect. We have submitted a request to the Creative Director, asking him help us sort the mis-information from the fact so we can print a full retraction. As soon as we get that response, we will bring it to you here.

Thank you everyone for your understanding.

UPDATE: The original thread by mell can be found here -- From a WW SUPERVISOR: Account traces, Gem Hunt, Zumwhere, Recess
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Old 06-11-2009, 09:59 PM   #2
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

Thank You for setting this straight, FIA Can't wait to hear what the Creative Director has to say.
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Old 06-11-2009, 10:02 PM   #3
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

I really appreciate WI for taking their reporting so seriously. I love that I can rely on the information I find here.
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Old 06-11-2009, 10:06 PM   #4
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

I agree, I love that I can rely on the info WI puts out because they care so much about getting the right info. I can't wait to here what the CD says
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Old 06-11-2009, 10:09 PM   #5
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

There are days when I wonder if the Customer Service folk at Ganz have any real source of information or if they just make things up to the best of their ability. The information channels at Ganz seem very messed up = perhaps CS should all subscribe to WI and get their info here....
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Old 06-11-2009, 10:09 PM   #6
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

I also will be anxiously awaiting what the CD has to say. Maybe next time they will freely contact WI since this "bond" is being set up. That would be lovely.
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Old 06-11-2009, 10:10 PM   #7
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

I really hope that they get back with you all soon, as I would really like to know what part of the report was inaccurate. At this point I am glad to see that the articles here are take very serious. But, I just hope that the member who provided this info isn't feeling like they are being made to be a liar (that is, if indeed they believed this info to be true based on their individual conversation with the Ganz employee). But, it is great to know that they do indeed monitor this site!
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Old 06-11-2009, 10:10 PM   #8
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

thanks! wi rox!
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Old 06-11-2009, 10:12 PM   #9
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

thank you for reporting this newz. and i agree, you did this so seriously (which is a good thing) thanks webkinz insider, without you guys, i wouldn't have known!
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Old 06-11-2009, 10:16 PM   #10
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Default Re: Webkinz Creative Director Contacts WI Regarding Front Page Article

This is why I love WI so much! Who knows what info was heard wrong, conveyed wrong...........misinterpreted........................or maybe they just did not like the way it sounded when put to paper Anyway good to know they are watching and hopefully WI will help keep Webkinz world on track with any fixes and glitches that do arise! I love you both WI AND WW!!!!
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