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-   -   Webkinz Adds More Options to Customer Support Menu (http://www.webkinzinsider.com/forum/wi-news-announcements-146/webkinz-adds-more-options-customer-support-517144/)

FIA06-12-2009 11:01 AM

Webkinz Adds More Options to Customer Support Menu
 
A new front page story has been added:

Webkinz Adds More Options to Customer Support Menu

Several new options for requesting help have been added to the Webkinz Customer Support Menu located HERE. If you are having a problem with your Webkinz account, you can use the forms on this page to provide the Customer Support staff with the information they need to resolve your issue. If you still can't find an option that fits your problem, you can use the "Our Question Does Not Appear Above" form located HERE. The more information you can provide on your problem, the faster your issue should be resolved.

birthdayman9806-12-2009 11:03 AM

Re: Webkinz Adds More Options to Customer Support Menu
 
Thanks for letting us know, FIA!!!

brittany13star06-12-2009 11:19 AM

Re: Webkinz Adds More Options to Customer Support Menu
 
thank you ganz! they r gettin better! and thak u wi!

mybuckets06-12-2009 11:19 AM

Re: Webkinz Adds More Options to Customer Support Menu
 
Thanks for letting us know FIA!!!!!!!!!!!!! :thumbup:;D:D

1Aramus06-12-2009 11:39 AM

Re: Webkinz Adds More Options to Customer Support Menu
 
Thanks for the info.

catlover91206-12-2009 11:40 AM

Re: Webkinz Adds More Options to Customer Support Menu
 
Awesome! I'm going to go look now and find a way to "fuss" about my non functioning Jelly Bean Challenges!

pinky9406-12-2009 12:16 PM

Re: Webkinz Adds More Options to Customer Support Menu
 
Thank you for info. I now can let them know about jellybean challenges and scratch tickets.

robertcleveland06-12-2009 12:26 PM

Re: Webkinz Adds More Options to Customer Support Menu
 
Thanks for the update FIA, I,m new to WW and WI I wish I new a way to make suggestions that will be read by some one who can make a difference, maybe Ganz will let a creative director do a forum on WI I'd bet it willget more reponses than "wheres Doug", by the way where is that dog? Gone looking for Doug. Here Dougie ,Dougie , Dougie
Bob

cante12306-12-2009 01:01 PM

Re: Webkinz Adds More Options to Customer Support Menu
 
Thanks for letting us know. Sure sounds like Ganz is making an effort. Appreciate their willingness to improve. Hope it helps.

marnabear06-12-2009 01:42 PM

Re: Webkinz Adds More Options to Customer Support Menu
 
I can see they added a lot of useful forms. For example my friend accidentally put her pet's code as part of the pet's name, and now there is a form especially for that.


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