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Old 02-14-2012, 08:32 PM   #51
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

I didn't get mine when I logged in!
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Old 02-14-2012, 09:47 PM   #52
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

I didn't get a gift either I got the card but no gift!
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Old 02-14-2012, 11:04 PM   #53
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

I have two account's an did not get the pop up box on either one!! Never got my x-mas gift either.
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Old 02-14-2012, 11:36 PM   #54
I luvz U!
 
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

View Post Originally Posted by Webberlily
If you don't receive your gift box, just phone Ganz.

1-866-932-5469

I was missing one of my gift boxes, and I just phoned and the rep added it to my account. They are always very nice about it.

Link is in my siggie for alternate ways to reach Ganz, especially if you cannot use the above toll-free number.

Good luck!
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Old 02-14-2012, 11:44 PM   #55
☣Retired☣ TTNB!;0
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

Hopefully they show up in our docks tomorrow.
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Old 02-15-2012, 06:07 AM   #56
ho Knew?
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

Didnt go on yesterday. Stupid homework
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Old 02-15-2012, 12:59 PM   #57
Lil Kinz
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

I never received a gift box and I was in on Valentines day.
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Old 02-15-2012, 02:46 PM   #58
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

I logged onto 4 accounts, received the little pop up, but no letter & no gift. I guess GANZ will be hearing from me. Webberlily, I'm not seeing the link for alternate ways. Would love some assistance. Did you use the toll free one?
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Old 02-15-2012, 04:45 PM   #59
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

View Post Originally Posted by KINGBRANFLAKES
Hopefully they show up in our docks tomorrow.
I wouldn't count on it. You'll have to phone. Don't hesitate about it. The reps are very nice, they will be happy to put the gift box in your dock.
View Post Originally Posted by cg7gg
Didnt go on yesterday. Stupid homework
I'm proud of you, homework comes before Webkinz always.
View Post Originally Posted by 11cah
I never received a gift box and I was in on Valentines day.
Best thing is to phone them.
View Post Originally Posted by aah_frogfreak
I logged onto 4 accounts, received the little pop up, but no letter & no gift. I guess GANZ will be hearing from me. Webberlily, I'm not seeing the link for alternate ways. Would love some assistance. Did you use the toll free one?
I used 1-866-932-5469 which is a toll-free number for Canada and the USA.

In my siggie, if you click on How to contact Ganz, you should get this page in our WIKI:

Contact Ganz - Webkinz Insider Wiki

However, the phone call with the toll-free number is my number one choice. It's free, and needless to say, this is not the fault of the Ganz reps... so be as sweet to them as they will be to you.
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Old 02-15-2012, 10:57 PM   #60
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Default Re: Valentine Day Gift Boxes Arrive in Webkinz World on February 14!

I loved receiving this gift on Valentine's Day! It contained a neat prize and some food.
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