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Old 05-02-2009, 04:47 PM   #81
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I would guess it's because of the week-end. It must require some human input, and we'll just have to wait till Monday.
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Old 05-02-2009, 05:03 PM   #82
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

View Post Originally Posted by hollyreindeer
I joined on April 2nd, but have not seen my box yet. Has anyone received their gift today?

Same with me.... I joined on April 2nd and NO gift box
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Old 05-02-2009, 06:03 PM   #83
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I thought at least some time today we would get.

Was so upset yesterday when it was not there. I bought the family pack, and we all love to trade. They need to have weekend staff to handle issues like this. BUT I am not complaining, I am on the worst server that goes down at a drop of a hat and I could access my accounts so I am semi happy. Would love to see gift in the am
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Old 05-02-2009, 06:34 PM   #84
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

OK it is now 7:24pm KT and my time. There are still NO gift boxes in any of my dock. If they say, you get your gift box on the day of the month you signed up well then we should get our gift boxes & our eStore points. I think that Ganz need to RETHINK how they are going to give our gift boxes and our point because this just isn't going to cut it.
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Old 05-02-2009, 06:44 PM   #85
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

Glad I am not alone in not getting my gift boxes as we also signed by on April 2,2009. Will be checking back when I do the 8 and 9 and 10 o'clock activities. If it not there by then maybe the good fairy will bring it tomorrow morning.
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Old 05-02-2009, 06:48 PM   #86
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

This is a bit disturbing, I went to my Euro acct that is part of my deluxe family annual membership. It's Sunday there & my membership date is 4/2 - still no gift box!
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Old 05-02-2009, 07:00 PM   #87
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

how does being in another zone work? so tempted, but unless youget up early you miss, my friend saw the jackets in trading last night, so some one got?


verry upset, my extra obama $$$ are going to ganz??? so sad

Chris, I will back you up Bought the first day available, still no gift supeeno me

Last edited by Gmagator; 05-02-2009 at 07:00 PM..
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Old 05-02-2009, 07:52 PM   #88
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I signed up for the membership on the 2nd also. No box either. It would be nice if they had some kind of Saturday customer service, as so many of the glitches happen on the weekend. It would be nice if they fixed it so that everyone's stuff arrived on the first. I would think it would make their job easier, and less chances for glitches.
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Old 05-02-2009, 08:37 PM   #89
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I also signed up on the 2nd and have not box -
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Old 05-02-2009, 09:13 PM   #90
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

Is it possible that they will be giving the May box on the same day of the month that many people received second April boxes? Wasn't that around April 8 or 9? Just a theory.
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