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Old 05-03-2009, 05:31 AM   #101
Webbiekinz1
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

My order history says I bought my membership on April 2nd - but I didn't get any gift yet
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Old 05-03-2009, 05:46 AM   #102
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

Hi
I joined the deluxe membership on 05/02/2009 well today is 05/03/2009
and still nothing.
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Old 05-03-2009, 05:50 AM   #103
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I've been reading and going back and forth as far as first of the month vs. when you actually joined.

I understand that those who joined on, say, the 28th missed all month of activities. However, you will get that month's worth of activities at the end of the twelve months, i.e., you will be able to do the missed activities until April 28th of 2010.

I do agree it will take away confusion if the gifts come on the first of the month. So all in all, I think the first of the month is a good idea. I've got a little over a week to wait for my gift. Something to look forward to.

These glitches are yet another story...... Yipes.

Last edited by quellie; 05-03-2009 at 05:50 AM..
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Old 05-03-2009, 05:57 AM   #104
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

i cant believe i have to wait to the end of the month for my little racing jacket . i too felt it was alot of money and waited to find out a little more and if others thought it was worth it (im still trying to figure that out LOL) i sure do hope they switch it to the first of the month.
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Old 05-03-2009, 06:01 AM   #105
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

Adding voice to the chorus-- no box for our account yet either. We joined 4/3. Maybe WW tech support should work on weekends... when there's the most activity on their site anyway, and when questions are most likely to pop up.
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Old 05-03-2009, 06:18 AM   #106
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I joined on the first morning also and have still not seen my gifts for May. I agree, they should have people working on the weekends, really want to scream right now "Wake up Ganz"!
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Old 05-03-2009, 06:58 AM   #107
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

Our Join date is April 2nd and we still haven't gotten out May gifts or E-Points yet. Maybe because it fell on a Saturday? We hope that we get out gifts tomorrow!
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Old 05-03-2009, 07:12 AM   #108
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

wow thats a good thing to let people know!!!!! really because now wganz wont get a lot a complaints aboiut why you arent getting your gifts
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Old 05-03-2009, 07:29 AM   #109
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

View Post Originally Posted by nmiller8
OK.... I just signed on to Webkinz and I had a post saying that my Deluxe Membership has expired!!!

I bought a FULL YEAR!!!!!

Does anyone know how I can fix this?
Check your order history - and call Ganz!
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Old 05-03-2009, 08:21 AM   #110
fedormel
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I was hoping to find someone here that had received their points or their box, but no. I also signed up on the 2nd. still nothing very disappointed at this point
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