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Old 05-02-2009, 09:16 PM   #91
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I just pointed out on another thread that I'm almost positive I bought it on the first day, but when I look in my order history at the estore is says 4/3. Anyone else seeing this?
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Old 05-02-2009, 10:02 PM   #92
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I actually don't really know what day I signed up, I think it was the first day it was available. My order day says 4/2, so if that was the first day, it is correct but if it started on 4/1 it might be wrong, but I might have started on the second day.
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Old 05-02-2009, 10:38 PM   #93
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

my history says april 2nd. i did sign up the first day
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Old 05-02-2009, 10:41 PM   #94
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

We signed up April 2nd morning! No boxes anywhere yet!
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Old 05-02-2009, 10:45 PM   #95
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

View Post Originally Posted by Amneris
Is it possible that they will be giving the May box on the same day of the month that many people received second April boxes? Wasn't that around April 8 or 9? Just a theory.

Ooohhhhh! Good thinking. If they put into place a new policy of selivery dates, all those who received a second "glitch dupilcate" box could theoritically have their anniversary date changed to that day...
ley me check my history to see when the second box arrived.....
Hmmm, it doesn't show what day i received the extra box, but I think it was April 7th or 8th.

Thanks for letting on to this train of thought!
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Old 05-02-2009, 11:15 PM   #96
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

OK.... I just signed on to Webkinz and I had a post saying that my Deluxe Membership has expired!!!

I bought a FULL YEAR!!!!!

Does anyone know how I can fix this?
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Old 05-02-2009, 11:42 PM   #97
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

Is there anyone else who signed up on the 2nd of April and did not get their May gift today? We signed up two accounts, one of the second and one on the ninth. Did anyone get gifts today?
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Old 05-03-2009, 12:40 AM   #98
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

My membership anniversary date started April 2nd and now it is May 3rd and still no package!

View Post Originally Posted by Justin
A new front page story has been added:

Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

Click the image to open in full size.Thanks to DavidMami, we have been able to confirm (via Ganz Customer Service representatives) that the case of the missing Deluxe Membership gifts is not a glitch or mistake made by Ganz.

While no doubt confusing, Webkinz World is configured to award Deluxe Members their Deluxe Membership Gift (for May, it will be the Racing Jacket) on the monthly anniversary of joining the Deluxe Membership program. For example, if you joined on April 5th, your Deluxe Membership Gift will appear on May 5th.

Due to the obvious confusion this will cause, Ganz is considering changing it so that all users receive their gifts on the 1st of each month!
I didn't get my either smrardin
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Old 05-03-2009, 01:24 AM   #99
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

I joined just after midnight on April 2nd and still no gift box.
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Old 05-03-2009, 01:28 AM   #100
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Default Re: Users Missing Webkinz Deluxe Membership Gifts, Policy Explained!

Same here, transation history shows April 2. It is now May 3rd and still no gift. So much for the theory it will be on your anniversary date.
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