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Old 11-07-2009, 11:11 PM   #41
hershey954
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Default Re: Uncarved Hallowen Pumpkins Can Now Be Carved!

View Post Originally Posted by Skipper783
I was able to carve my pumpkin (YAY!) but now it's stuck on the floor of the room I carved it in. Anybody else having this problem?
If leaving the room and coming back doesn't work.... you can try to take everything out of the room, leave and come back. That should work, usually does for me!!!

[QUOTE=Ginger945;17075178][SIZE="3"][FONT="Century Gothic"][COLOR="DarkOrchid"]If leaving the room and coming back doesn't work.... you can try to take everything out of the room, leave and come back. That should work, usually does for me!!! The pumpkin shouldn't be glitched...

View Post Originally Posted by Ginger945
If leaving the room and coming back doesn't work.... you can try to take everything out of the room, leave and come back. That should work, usually does for me!!!

The pumpkin shouldn't be glitched...

Last edited by Ginger945; 11-07-2009 at 11:10 PM..
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Old 11-08-2009, 01:07 AM   #42
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Default Re: Uncarved Hallowen Pumpkins Can Now Be Carved!

View Post Originally Posted by SnowCrystal
The 9th mouth (the cute smiley one) turns into the 7th mouth when the pumpkin is turned in the room.

I wish they would give everyone a chance to re-carve their pumpkins!
I read this, made a mental note about it and somehow lost the mental post-it. I ended up with the same problem! Fortunately, I found a spot where I can turn the pumpkin to face left where the 9th mouth is still smiley (facing right turns it into the 7th mouth).
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Old 11-09-2009, 02:33 AM   #43
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Default Re: Uncarved Hallowen Pumpkins Can Now Be Carved!

T.G.I.F. Thank god its fixed! I clicked on my carved Punpkin and it disappeared. Now today I see its back in my Halloween room!
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Old 11-09-2009, 11:11 AM   #44
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Default Re: Uncarved Hallowen Pumpkins Can Now Be Carved!

I selected very ordinary pumpkin features because I didn't know it would be a side view.
I would change them now if I could. They hardly looked like I "carved" them. But they are cute anyway.
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Old 11-15-2009, 09:30 PM   #45
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Default Re: Uncarved Hallowen Pumpkins Can Now Be Carved!

View Post Originally Posted by zingyginger
I just tried it-I put my pumpkin in a room and clicked on the pumpkin. The candies appear and at the bottom where it says "UNLOCK," I clicked on that too. Then I finally got to carve my pumpkin, yay! It looked like this but without the pumpkin picture on the right hand side:
Click the image to open in full size.
I still cannot carve my pumpkin, even with clicking on it repeatedly. I've removed it from the room. placed it back in, tried other rooms... Any other ideas of how to open the candy collection?
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Old 11-15-2009, 10:25 PM   #46
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Default Re: Uncarved Hallowen Pumpkins Can Now Be Carved!

View Post Originally Posted by ASJBMom
I still cannot carve my pumpkin, even with clicking on it repeatedly. I've removed it from the room. placed it back in, tried other rooms... Any other ideas of how to open the candy collection?
I just tried on an extra uncarved pumpkin that I have - either it stopped working or it's turned off. Either way, I couldn't carve my extra pumpkin either.
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Old 11-18-2009, 11:33 AM   #47
Call me Zingy ;)
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Default Re: Uncarved Hallowen Pumpkins Can Now Be Carved!

Just got a call back from Ganz (that's right, the rep actually called back, shocking! LOL) and the programmers restored the pumpkin carving again. I just logged into my account, placed the pumpkin in my room and this is what popped up:

Click the image to open in full size.

Just look at pictures of the sideways profile pumpkin in the WIKI guide (see link on the first post of this thread) as this is what the pumpkin will look like in most cases (there's some glitchy noses that don't show up on the actual pumpkin-look for the posts in the this thread about which ones work best). Good luck!

In case you ever need to reach them, their 800 number is on my siggie and this is the other number they've called me back from: (905) 851-6661.

Last edited by zingyginger; 11-18-2009 at 11:33 AM..
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Old 11-20-2009, 08:35 PM   #48
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Default Re: Uncarved Hallowen Pumpkins Can Now Be Carved!

Hooray! Thanks! The programming must have just not been available when I tried, because when I went back in, I didn't have any problems at all. Thank you! And thanks for the info on how to contact Ganz. You've helped me out!!
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