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Old 11-02-2008, 07:48 AM   #81
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

justin i think its amazing how you post all of this. P.S in bearville please be jd50 s freind!!!
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Old 11-02-2008, 07:52 AM   #82
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

View Post Originally Posted by SnowCrystal
I know that all Asian accounts do not have their Halloween gift bags. My Asian account never received one, and I logged in many many many times both Oct 31st and Nov 1st, hoping they would get the glitch fixed for all accounts. I believe that all of the American accounts received their gift bags (not 100% sure, but all my American accounts eventually received them on Oct 31st).
Hi, I did recieve my bag on the 31st on my 1 asian account...So it does not apply to all...
I am so sorry for those that did not get theirs.I also know Ganz is trying to fix this and has sent to most accounts as (some accounts got a second bag)(admitting nothing) ....Call Ganz would be my reccomendation as I think they have tried to cover all accounts and just may have missed yours in error..Take a screen shot of your gifts recieved and that will be proof it was not recieved...
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Old 11-02-2008, 07:54 AM   #83
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

I got two cards on both my American and Asian accounts but I only got the Halloween bag on my American bag.
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Old 11-02-2008, 09:34 AM   #84
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

View Post Originally Posted by bratzsasha
Hi, I did recieve my bag on the 31st on my 1 asian account...So it does not apply to all...
I am so sorry for those that did not get theirs.I also know Ganz is trying to fix this and has sent to most accounts as (some accounts got a second bag)(admitting nothing) ....Call Ganz would be my reccomendation as I think they have tried to cover all accounts and just may have missed yours in error..Take a screen shot of your gifts recieved and that will be proof it was not recieved...
Thank you for letting me know. I am worried that the Asian accounts that didn't receive their Halloween gifts will also be the accounts that don't receive Thanksgiving and Christmas gifts. I hope they fix it for everyone. I did not receive a second (or third) bag on any of my American accounts. I think the Asian accounts that received the bags were relatively new accounts, and the ones that didn't were the older accounts (from what I have read).
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Old 11-02-2008, 10:57 AM   #85
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

hello peeps...wut up?The sky!!!!!!!!!!
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Old 11-02-2008, 11:53 AM   #86
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

Justin---Thank you for posting this for all your followers. We did not get anything on our Asian account either. Wrote them a message in the comment section. Everyone is suggesting a telephone call instead. I don't know if this is serious enough to call on. Reps to you for aleays being there to clarify for us and let us know we are not alone.
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Old 11-02-2008, 11:56 AM   #87
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

Thanks for showing us that!! I love the mummy wrap!!!
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Old 11-03-2008, 08:29 PM   #88
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

it was nice to get that i ended up getting 2 of them! that was nice too!
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Old 11-06-2008, 04:53 PM   #89
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

Last Friday I called a rep letting them know I didnt get a bag on my asian account. They told me they was working on this, and if I still did not receive to call back in a few days. I called again today and spoke to a rep. They took my id. Informed me that they are collecting the id's that did not receive their bag so they can look on account and put one on there.

So if anyone with a asian account that did not receive one needs to contact ganz and give your id to them so you can get your bag.

---------- jcdist2000 added 1420 Minutes and 26 Seconds later ----------

I didnt get the bag, but they did send me the items in the bag today. Found them in my dock.

Last edited by jcdist2000; 11-06-2008 at 04:53 PM.. Reason: Automerged Doublepost
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Old 11-06-2008, 10:15 PM   #90
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

View Post Originally Posted by jcdist2000
I didnt get the bag, but they did send me the items in the bag today. Found them in my dock.
Thanks for posting this...
Just read it and decided to go check my Asian account - same here. I spoke with a Ganz Customer Service Rep today (she called me back - I had left several voice messages over a period of a few days...) I gave her my username - that was this afternoon around 3pm. The items are now in my dock .
So... for anyone who did not receive one, if you really want the items - it's worth the call. You just need to be patient on the call back from them - they seem to be bombarded with glitches & phone calls. (Imagine that!)


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