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Old 11-07-2008, 07:37 AM   #91
tink55555
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

Help please !! What number should I be calling? The only number I know to call goes to a recording that says they don't take voice mail and that without a special number they won't connect you. I am missing something somewhere. Please help.
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Old 11-07-2008, 07:54 PM   #92
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

Cool. Thanks Justin. I only got the card though.
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Old 11-07-2008, 08:46 PM   #93
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Wink Re: Trick or Treat? Halloween Gift Bag in Webkinz World

Oh geez, I forgot to go on on Haloween. Until next year...
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Old 11-08-2008, 12:09 AM   #94
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

View Post Originally Posted by TINK55555
Help please !! What number should I be calling? The only number I know to call goes to a recording that says they don't take voice mail and that without a special number they won't connect you. I am missing something somewhere. Please help.
The other day I called 1-866-webkinz and left a message at the end of their recording. Even though it says you can't leave a message, you really can. They called me back today while I was out. I will need to call them back on Monday.
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Old 11-08-2008, 12:40 PM   #95
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Default Re: Trick or Treat? Halloween Gift Bag in Webkinz World

View Post Originally Posted by TINK55555
Help please !! What number should I be calling? The only number I know to call goes to a recording that says they don't take voice mail and that without a special number they won't connect you. I am missing something somewhere. Please help.
The number that I call is:
1(800)724-5902 and then push 0 for the Operator
- Tell her you'd like to speak to a Webkinz Customer Service Rep.
- She will then put you through & you will either get a person or get to leave a message...
- DO leave a message (& you can try calling back... I left 3 messages!)

It did take a few days for them to call me back this time - they've had a high volume of problems to solve. (Also - you need to be 18 or older to call.)
Hope this helps & hope your problem gets resolved!
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