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Old 11-13-2009, 02:28 PM   #1
FIA
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Default Topaz Terrier Item Graphics Disappear from Webkinz World

A new front page story has been added:

Topaz Terrier Item Graphics Disappear from Webkinz World

Click the image to open in full size. Click the image to open in full size. Click the image to open in full size.

UPDATE (Saturday Morning): This glitch has been fixed!

Following Thursday's site maintenance, here on Webkinz Insider we started getting reports from Topaz Terrier owners that they were getting locked out of certain rooms in their Webkinz houses, particularly bathrooms. Other Topaz Terrier owners were reporting that when they tried to place their pet's PSIs in rooms, they were getting blue boxes where the items should be. And, members adopting new Topaz Terriers were finding blank spaces in their docks where their gifts should be. Thank you to msbirdyskids21 and to Ergoiam for the pictures.

The reason for these problems is that the graphics for the Topaz Terrier Gift Box, Topaz Package Box (all pets with multi-item PSIs have two boxes, one is inside of the other), Topaz Sink, and Topaz Toilet are missing from Webkinz World. As soon as Ganz re-loads those images into the system, these glitchs should be fixed. In the mean-time, if you have a Topaz Gift on your account, you can still open it (just drag the empty space into your room). If you have a Topaz Sink or Toilet on your account, for now, do not place either item in your room.

This glitch has been verified and added to WI's Official Webkinz World Glitch Report, HERE.
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Old 11-13-2009, 02:39 PM   #2
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

I hope they fix this soon...
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Old 11-13-2009, 02:47 PM   #3
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Webkinz really neads to improve their site. Bad things are always happening. It doesnt bother me but it frustrates little kids. Website that are getting more popular(club penguin) never seem to have problems. Step up to the plate Webkinz!
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Old 11-13-2009, 02:54 PM   #4
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Oh cool, boxes are WAY better than PSIs. Ha ha JK!
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Old 11-13-2009, 02:58 PM   #5
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

I'm not to concerned...It's just a toilet...LOL
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Old 11-13-2009, 03:05 PM   #6
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Oooooooooo, the myyysssterious blue box!
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Old 11-13-2009, 03:23 PM   #7
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

View Post Originally Posted by Fairmaidenbmt
I'm not too concerned...It's just a toilet...LOL
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Old 11-13-2009, 04:27 PM   #8
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

This is strange... First with the Peppermint Puppy's item... Now the Topaz' items?

Ganz... Can you pleasw hurry up the process of fixing glitches Just a suggestion
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Old 11-13-2009, 04:27 PM   #9
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

View Post Originally Posted by Fairmaidenbmt
I'm not to concerned...It's just a toilet...LOL
Yes, that's true, but I cannot load the room mine is in and two pets are stuck in there. I do not understand how Ganz manages to break so many things every time they make a change. They need a test department and quality control. But my pets will just have to stay asleep until Ganz fixes this and I hope it does not take as long as the candy cane seeds did.
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Old 11-13-2009, 04:41 PM   #10
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Default Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Sorry to hear that, Topaz Terrier owners. But that's what you should expect when you buy something at the eStore. Trust me, its happened before, with my sister's Emerald Lab, Patrick. The day it came out, she bought one and adopted it, but was logged out. The pet and items were still there, but it was her seventh pet and she didn't get the room. If I had known about WI then, I would have brought it up. Still, these Birthstone pets come with a load of problems, I know that much.
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