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Old 04-20-2011, 08:06 AM   #431
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

View Post Originally Posted by Lil Kinz
Also, I change the Page-view size to 75% because I have it in my head that this makes the eggs on the sides of the page stick out more. I have found eggs on the top half of the page on the sides, and also in the top center banner ad, and in the ad on the top right side of the page. Is this where you are finding them?
Yes! Changing the page view is the solution I was so looking for, thank you! The majority of the eggs I've been finding the last couple of days have been on the sides, with a few in the top or side ad. But there was just this little tiny space on the sides, had to check very carefully, so zooming out will make it much easier. Thanks again for the tip!
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Old 04-20-2011, 08:12 AM   #432
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

I am so sorry for your troubles. So, you have troubles ALL day long? Even after it changes to the new day at 11:00 am?
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Old 04-20-2011, 08:29 AM   #433
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

Wednesday and the dice don't work and still getting too many log in attempts for the peek a news egg..... looks like Webkinz doesn't care about those problems... but it's strange that there are NEVER any problems with the estore? just saying.
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Old 04-20-2011, 08:34 AM   #434
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

View Post Originally Posted by grandmapauly
Wednesday and the dice don't work and still getting too many log in attempts for the peek a news egg..... looks like Webkinz doesn't care about those problems... but it's strange that there are NEVER any problems with the estore? just saying.
We have to face the fact that Ganz has no interest in fixing this 'event'.
How many eggs and dice have they sold??
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Old 04-20-2011, 08:34 AM   #435
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

keep getting too many log in attempts and this was the first one today...wish they would fix it I am not buying the eggs or dise at the estore don't have money for that...
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Old 04-20-2011, 09:12 AM   #436
 
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

Well...i share everyone's frustration.
I called Ganz on the 18th, and they were not aware of any problems.
i emailed on the 18, 19, 20...
the 19th they said they were aware of the glitch...

here is the most recent reply to today's email:

Hello,

Thank you for your question.

Please call so that we can further assist you with your issue. If you are living in North America we will need you to call 1-866-932-5469, Monday to Friday, between 9am and 6pm Eastern Standard Time and provide more information. Please have your account information and secret code handy for account verification.

Please note that we can only speak to adults over the age of 18.

Thank you,

Webkinz Consumer Support

I suggest we all get on the "horn" ...
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Old 04-20-2011, 09:21 AM   #437
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

Thanks Ottermellon! I did call as we are getting the "too many login attempts" when trying to collect our dice. The rep said the problem was on their end, they were aware of it and were working on fixing it. Her only suggestion was try again later.
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Old 04-20-2011, 09:43 AM   #438
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

I think that they must have tried a re-set this morning. I haven't had any problems on my accounts playing peek or getting dice. I know that the dice resets at midnight kinztime, and the peek resets at 11 a.m. Kinztime. This morning, I started double-checking to make sure I didn't miss anybody, and it let me do all the accounts again. So either they changed the turn-over time, or they let us get an extra one.
I'm on Internet Explorer, and having no problems with this one. Good luck, everybody.
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Old 04-20-2011, 10:05 AM   #439
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

I am *still* getting the "too many login attempts" for both the eggs AND the dice. I was hoping the eggs would be better just now after the 11am switch...nope, not for me. Ganz, this is seriously irritating!!
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Old 04-20-2011, 10:14 AM   #440
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Default Re: System Errors Plague Spring Celebration Peek-a-Newz Event

All I get is a blank white screen after clicking on the "PLAY" for the egg event. I can't enter my log-in information.
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