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Old 03-29-2009, 12:02 PM   #21
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Default Re: Some Customers Still Unable to Log On to Webkinz World

New problem now is that the account that I can get into moves like trying to swim through molasses and I get logged out every time I go to the Curio Shop... guess I will just go work on paperwork for next month... who wants to be on WW when you can do that.
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Old 03-29-2009, 12:06 PM   #22
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I haven't been able to get in for the last 3 days. =P
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Old 03-29-2009, 12:07 PM   #23
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I have 2 accounts that start with a "C". 1 account was running fine yesterday and now I can't get on. The other account was working through maintenace and is still working.
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Old 03-29-2009, 12:07 PM   #24
sliverbaby
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Red face Re: Some Customers Still Unable to Log On to Webkinz World

i am mad cause i havent been able to get into my webkinz since saturday -_- and i have a garden and i want to trade. i tried going on my other too accounts and you can get on them but not my other won!!! :#
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Old 03-29-2009, 12:07 PM   #25
westiemom
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Default Re: Some Customers Still Unable to Log On to Webkinz World

have had trouble logging in for days

can't find server called webkinz.com

green screen

blank screen

11 accounts
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Old 03-29-2009, 12:08 PM   #26
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Angry Re: Some Customers Still Unable to Log On to Webkinz World

We've been getting this error message for 24 hours now. Tried to submit help ticket but it says "YOUR ACCOUNT VERIFICATION INFORMATION DOES NOT MATCH OUR RECORDS" despite having entered correct "secret code" for one of our webkinz.... makes it awful hard to report the error.
thanks,
Lon

Some Customers Still Unable to Log On to Webkinz World[/drupal]

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Old 03-29-2009, 12:09 PM   #27
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I am using 1 computer, but 1 account works and the other account doesn't.
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Old 03-29-2009, 12:11 PM   #28
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I'm getting the blank white screen after clicking log in. Anyone else?
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Old 03-29-2009, 12:13 PM   #29
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Default Re: Some Customers Still Unable to Log On to Webkinz World

I coulld not log in at all yesterday and finally gave up and went to bed at 11:00pm. I was hopeful things would be better today but that did not happen. There are 5 accounts in this house and today I can log into only 4 of them and they are all running slow when being activated but ok once I get them going . The other one goes from "the server is down" to " we do not regonize you". I am beyond frustrated. I also have gardens, 7 of them and since I cannot get on for 2 days, I am fearful how many weeds I will have and how many items I will have that are stunted and will not come in with the rest of the veggies. I guess this would not be so bad if they had not been down so much this month. Some one is not doing their job in WW or they need new equipment or something. I am calling them on Monday...want a wasted week end.
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Old 03-29-2009, 12:14 PM   #30
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Default Re: Some Customers Still Unable to Log On to Webkinz World

The "Log-out" and "Log-in" processes are just taking so long, I still have to finish my Yellow room.
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